Security Awareness, Compliance to Remain Top Security Priorities
Cybersecurity is always a top concern for healthcare IT officials, but as some clinicians and support staff pivoted to remote work during the COVID-19 pandemic — increasing the number of endpoints and possible weaknesses — it became even more critical.
Meanwhile, threat actors seeking to exploit overstrained facilities amid a public health crisis are on the rise.
It’s no surprise, then, that CDW and IDG healthcare survey respondents cited end users as a primary concern: 54 percent of healthcare leaders said that the biggest security problem they’re trying to solve is increasing security awareness and staff training, followed by implementing end-user security policies (43 percent) and better leveraging data and analytics (43 percent).
To improve risk posture, 40 percent of healthcare respondents said they’re considering investing in security information and event management (SIEM) technologies, which is 11 percent higher than the average across all other industries. The top driver behind this planned investment: government compliance/regulation mandates, as cited by 52 percent of respondents.
Collaboration and Mobility Remain Focus Areas to Improve Productivity
With the recent and rapid shift to telehealth and virtual care, healthcare organizations are searching for ways that technology can not only create better end-user experiences, but also cut costs, remain secure and improve care providers’ productivity.
Survey findings show that healthcare IT leaders, in order to boost employee productivity and engagement, are planning to invest heavily in analytics software (48 percent), storage (48 percent), productivity software (46 percent), virtual meeting software (46 percent) and mobile solutions (45 percent).
And while these tools are certainly important, it’s worth noting how organizations plan to use them: 47 percent plan to use their technology to invest in training and certifications that can improve workplace productivity, flexibility and engagement over the next two years. That’s closely followed by using tech to enable access to real-time information (45 percent), collaboration (41 percent) and mobile access to organizational applications and data (41 percent). Such investments in collaboration and mobile solutions have proved useful time and time again in healthcare settings, and that will likely continue in the wake of COVID-19.