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Jun 30 2025
Artificial Intelligence

Automation in Healthcare & Life Sciences: How It Helps and What's Next

Automation and artificial intelligence are streamlining everything from regulatory tasks to clinical trials and drug development, helping life sciences companies bring treatments to patients faster.

Pharmaceutical and biomedical organizations are facing rising complexities. Amid billions of dollars in proposed funding cuts for scientific research, the high costs associated with drug development and clinical trials, and the challenges of navigating regulatory hurdles, life sciences companies are increasingly relying on automation and artificial intelligence–powered technologies to modernize workflows and enhance operational efficiencies.

According to NVIDIA’s inaugural State of AI in Healthcare and Life Sciences survey, two-thirds of participants say their organizations are actively using AI solutions, 73% say AI has helped reduce operational costs, and 81% say it has led to an increase in revenue.

“As we think about the applications of AI and where these capabilities can add the most value, life sciences provides an exciting playground,” says Hoifung Poon, who leads biomedical AI research as the general manager of health futures at Microsoft.

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Accelerating Clinical Trials Through Automation and AI

The recruitment phase for clinical trials takes an average of 18 months, and nearly 20% of cancer trials fail because of low accrual rates. Automation and AI can improve this process — and help bring lifesaving treatments to patients faster — by identifying and recruiting eligible participants.

Robotic process automation tools can be especially beneficial in this area by assessing patient records and matching them to appropriate trials. 

“Medical abstraction can be tedious and expensive. In clinical trial matching, structuring trial eligibility is easy, whereas structuring patient records is the real bottleneck,” says Poon. He cites Microsoft’s Healthcare Agent Orchestrator as an example of “how RPA can potentially unlock massive productivity gains by introducing agents to automate information gathering, normalization, integration and clinical trial matching scenarios.”

Intelligent document processing tools are also proving beneficial. IDP can help research teams avoid manual errors, improve patient data accuracy, and more efficiently analyze massive volume sets. Amazon Web Services points out that when powered by large language models, IDPs can generate reports and uncover actionable insights.

The TrialGPT algorithm, developed at the National Institutes of Health, is an example of this type of technology. In a pilot study, researchers found that when assessing patients for trial eligibility, TrialGPT spent 40% less time on screening but achieved the same level of accuracy as human clinicians. TrialGPT also created summaries explaining why a patient was a good fit for a trial.

EXPLORE: Here are 13 ways AI enhances healthcare operations, patient care and treatments.

The Role of Cloud and Advanced Analytics in Drug Discovery

“We and others have already used AI systems to generate promising drug candidates, and I expect such successes to rapidly accumulate in the next few years,” Poon says. “We can shrink the time for target identification, lead compound identification and optimization.”

Researchers say the drug discovery phase, which typically takes three to six years and accounts for about 35% of the total cost of developing a new treatment, can be shortened by one or two years with AI. That’s because AI can identify and test the effects of different compounds faster than a human can. 

Advanced data analytics are critical for this type of analysis. AI-powered algorithms can analyze and compare massive amounts of information across multiple databases to identify which combinations will be most effective in creating a new drug.

This type of work wouldn’t be possible without cloud computing and storage. While on-premises data centers have a defined amount of space, the cloud gives life sciences organizations the unlimited scale they may need to manage and analyze these large data sets. 

The cloud also allows organizations to adjust their storage capabilities — and therefore, better control costs — by partnering with vendors for access to powerful graphics processing units and CPUs.

“Let’s say you’re working in a Google Cloud environment and using their high-performance computing to run protein folding scenarios,” says Joe Miles, industry director of life sciences at UiPath. “You can then take that information and route it to appropriate repositories as it pertains to an individual trial.”

Joe Miles
I think we’ll see networks of agents that manage processes at an organic level and allow people to really focus on the research and the more challenging subjects.”

Joe Miles Industry Director of Life Sciences, UiPath

Streamlining Documentation and Revenue Cycle Management With Agentic AI

Life sciences is a highly regulated industry involving substantial paperwork. Drafting a regulatory submission to the U.S. Food and Drug Administration for a new drug or device may take several months, and the agency has specific format and content requirements. Agentic AI can help organizations more efficiently handle the red tape, which frees researchers to focus on the actual science.

“We see automation being used for regulatory submissions quite a bit, especially for clinical trials,” says Miles. “AI agents can review the documents specific to all of the defined protocols and help with the formatting and syntax. Making sure all of the support documentation in place goes directly to reducing time to market.”

Miles adds that agentic AI can help with revenue cycle management; for example, by automatically processing routine invoices and sales orders. Agents can also help monitor email inboxes and flag potential problems that require human review.

“An example is if an adverse event form came in that needs to be routed immediately to the appropriate individual,” Miles explains. “Intelligent document processing is intertwined in that process, in the ability to read an email and understand the sentiment.”

DISCOVER: Cloud-based HPC is helping researchers move healthcare forward.

What’s Next for Digital Transformation in Medical Research

The role of automation and AI is expected to continue growing at a significant rate. In NVIDIA’s survey of life sciences and healthcare companies, 78% of respondents said their organizations planned to increase their budgets for AI infrastructure.

Miles anticipates an increasing focus on agentic AI. “Because of their ability to make solid decisions based on contextual information, I think we’ll see more agent releases,” Miles says. “I think we’ll see networks of agents that manage processes at an organic level and allow people to really focus on the research and the more challenging subjects.”

Poon adds that while automation and AI are improving operational efficiencies, he projects that these advanced technologies will help researchers generate valuable solutions that transform healthcare. 

“Transformation will start from productivity gains, which are already happening in the text modality with frontier AI,” says Poon. “We still need major research breakthroughs to bridge competency gaps in multimodal and longitudinal patient modeling, but there is rapid progress.”

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