Mar 20 2024

HIMSS24: 4 Trends in Digital Health and Patient Experience

Patients are accustomed to engaging with their banks and other services digitally and want to see that same ease of use in their healthcare encounters, demanding personalization in their care. Enhancing the patient experience is one of the goals of the Quintuple Aim.

Three health IT leaders from Vanderbilt University Medical Center, Baptist Health and Mayo Clinic Platform share their perspectives on the biggest digital health trends transforming the patient experience today.

Keep this page bookmarked for our ongoing coverage of HIMSS24. Follow us on X (formerly Twitter) @HealthTechMag and join the conversation using the hashtag #HIMSS24.


    Dr. Yaa Kumah-Crystal, Health IT Clinical Director, Vanderbilt University Medical Center

    Kat Hasanovic, Senior Director of Clinical EHR Applications, Baptist Health

    Dr. Sonya Makhni, Medical Director, Mayo Clinic Platform

Video Highlights

  • Healthcare organizations are considering generative artificial intelligence and other AI tools to improve patient communication.
  • Mobility solutions help healthcare organizations meet patients where they are.
  • Successful virtual care programs require communication between visits to maintain connections with patients.