Aug 13 2021

HIMSS21: Clinical Communication Tools Help Patients and Clinicians

The quick exchange of information between clinicians is key to improving workflows and patient outcomes. Clinical communication and collaboration technology streamlines alerts and other forms of communication to increase the speed and efficiency of care. Truman Medical Centers/University Health recently implemented CC&C tools to transform its workflows.

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    Mike Goad, Senior Healthcare Mobility Solution Architect, CDW•G

    Kassaundra McKnight-Young, Lead Clinical Informaticist, Truman Medical Centers/University Health

Video Highlights

  • Healthcare organizations need to consider Voice over IP when introducing CC&C tools.
  • Truman Medical Centers/University Health implemented a virtual observation solution paired with CC&C tools to reduce fall rates and gaps in communication.
  • Mobile devices played an important role in communicating with patients’ families during the pandemic.