Apr 13 2023

How Laptops Help Healthcare Providers Evolve Their Telehealth Strategy

Laptop technology is changing to make telehealth even better by improving connectivity, increasing processing power and enhancing security features.

As healthcare providers turn to telehealth to create hybrid care models beyond the walls of the hospital, mobile devices including laptops and Chromebooks are proving essential for clinicians and patients.

Laptops can play a significant role in supporting virtual healthcare initiatives by providing clinicians with a portable and powerful tool to conduct virtual consultations, access patient information and collaborate with other healthcare professionals.

The mobile devices enable healthcare professionals to improve the quality of care they provide, increase efficiency and enhance patient outcomes.

Using laptops, “frontline staff, including doctors, nurses and other providers, have access to patient histories, orders, treatments and more as they visit with patients in offices, care facilities and even hospitals,” says Kamesh Kumar, director of commercial mobility business management for Acer America.

DISCOVER: How Acer laptops can support your healthcare organization’s needs.

Recently, the use of laptops has expanded to include hybrid care and telehealth options that give medical providers more timely and consistent access to their patients.

The hybrid model of care took a giant leap forward during the pandemic, Kumar adds, and is now seen as a key care strategy, making laptops and Chromebooks even more essential.

“They can ensure health providers can connect with patients remotely and provide care from anywhere and as a result, better patient outcomes can be achieved,” he says.

Laptops Support Collaborative Care and Remote Monitoring

Laptops can facilitate collaborative care among healthcare providers by giving them a platform for communication and information sharing. Healthcare professionals can use laptops to access patient information, share notes and collaborate on treatment plans. This is especially useful in situations where patients require care from multiple healthcare providers, such as when a patient has a complex chronic condition.

“Laptops are the connecting point for providers and patients, making them a crucial part of telehealth services and virtual care initiatives,” Kumar says. “Being able to use laptops and Chromebooks to provide care ensures faster patient responsiveness, diagnoses and treatments.”

Laptops can also foster collaboration with additional specialists, enable remote patient monitoring and minimize the spread of disease, all while providing real-time access from anywhere.

“Laptops and Chromebooks can help streamline the operation of healthcare facilities, such as managing telehealth appointments, sharing and acquiring medical images, enabling remote collaboration on interventions and more,” Kumar adds.

Support for remote patient monitoring is another benefit laptops can provide, allowing clinicians to access patient data from anywhere.

For example, doctors can remotely monitor patients with chronic conditions such as diabetes by reviewing their glucose levels and providing feedback and guidance as needed.

Laptops are the connecting point for providers and patients, making them a crucial part of telehealth services and virtual care initiatives.”

Kamesh Kumar Director of Commercial Mobility Business Management, Acer America

Key Features for Laptops in Healthcare

A laptop used in a healthcare setting needs an excellent webcam to ensure quality telehealth calls, particularly to capture high-resolution imaging.

Additional features, such as temporal noise reduction technology that captures high-quality imagery even in low-light conditions, also helps to boost imaging.

Kumar adds that the laptop should have high-quality speakers and microphones with features such as AI-enhanced noise reduction for clearer audio, because precise communication between care providers and patients is paramount.

“Of course, we recommend laptops and Chromebooks with the latest processors for speed and efficiency, and also laptops that have advanced Wi-Fi connectivity for a reliable and consistent connections,” he says.

He points out that healthcare providers who are using their laptops regularly as they move between patients may want to consider purchasing devices with military-grade durability.

While older rugged laptops were too bulky and heavy to comfortably carry throughout the day, many models now provide MIL-STD 810G/H durability, yet still feature a thin and light chassis.

The Acer Swift and TravelMate Windows laptop lines and Acer Chromebooks are two examples,” Kumar notes.

PRODUCT SPOTLIGHT: ASUS Chromebook Enterprise Flip C436 offers robust computing power.

Reliable Hardware, Powerful Batteries and Secure Essentials

Kumar explains that reliable hardware and battery life are essential because they ensure the laptop can be used for an extended length of time without interruption.

“Acer recommends the appropriate specifications based on the needs of healthcare providers, their use cases and the care setting,” Kumar says.

For example, frontline staff who need to carry their device with them throughout their day will have a greater need for a thin and light solution with long battery life.

On the other hand, healthcare workers handling intake, scheduling, lab testing and office functions may benefit from a larger system with more ports for connecting additional displays and peripherals.

“In many cases, we advise our healthcare clients to consider Intel Evo platform Windows PCs and Chromebooks because they are quick to wake, run on the latest processors and provide at least nine hours of battery life,” he says.

They also feature Thunderbolt 4 ports for fast video and data transfers and use the latest Wi-Fi technology to stay reliably connected.

Kumar notes that built-in security features such as encryption, firewalls and anti-virus software are required to protect sensitive patient data from cyberthreats and potential breaches.

“Security is important for laptops used for telehealth because they often contain sensitive patient information that must be kept confidential to ensure HIPAA compliance,” he says.

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