Built for hybrid workforces, the platform balances security with positive user experiences.

Healthcare contact centers can improve efficiency and integration with a user-friendly, cloud communication platform that offers powerful automated features.

Healthcare organizations should evaluate how their collaboration tools are affecting employee productivity and customer satisfaction.

Smart glasses paired with artificial intelligence can emerge as a new tool to improve safety and precision in healthcare.

Hospital contact centers need to modernize to meet the demands of changing patient expectations.

Learn which firewalls are appropriate for which healthcare environment or workflow.

Health systems that have embraced remote or hybrid work may need to reassess what’s working and what needs to change.

As expectations for improved care delivery evolve, the data centers providers rely on will need to change as well.

As HealthTech’s managing editor, I hear about a lot of new and emerging technologies and processes in healthcare. As a patient, I got to experience firsthand what that tech can do.

Remote work is not a temporary option. For many healthcare organizations, it has become an interconnected part of their enterprise.

Providers are digitizing the patient intake process to streamline registration, reduce wait times and improve patient satisfaction.

Healthcare organizations can improve both the employee and patient experience when they target optimizations in their contact center.

Interactive displays elevate the patient experience and simplify clinical workflows via integrations with critical applications and concierge services.

Health systems continue to transform their workflows to support staff beyond the walls of a hospital.

Minimum viable data governance can help healthcare organizations move forward with innovative projects.

Post-acute and senior care organizations must prioritize cyber resilience and improve training and education to ensure operational success.