Documentation overload, clinical burnout and rising operational costs are just some of the challenges healthcare organizations face today. This can have a major impact on clinician satisfaction and retention.

One way health systems are hoping to address these concerns is with the help of artificial intelligence–powered tools that can streamline clinical documentation so that clinicians can return their attention to direct patient care, focusing on establishing trust and building relationships rather than clicking through administrative tasks on a screen.

Last year, Microsoft launched Dragon Copilot, a unified platform approach to clinical workflows with an AI assistant to automate tasks, streamline documentation and gather information.

DISCOVER: Achieve productivity gains and streamline workflows with Microsoft Dragon Copilot.

Now, more than 100,000 clinicians use Dragon Copilot as part of their work, according to Microsoft, with updated features such as role-specific support for physicians, nurses and radiologists; integration with certain applications; and expanded language options. Mount Sinai Health System and Tampa General Hospital are just a few of the organizations that have rolled out the solution in their workflows.

During the 2026 HIMSS Global Health Conference and Exhibition, HealthTech caught up with two Microsoft Dragon Copilot experts to hear about what problems it solves, how it integrates with the electronic health record, how it can be used across...