1. Minimizing Clinician Burnout at Independent Hospitals
Around 40 percent of clinicians say they don’t have enough resources to operate at full potential, and 59 percent say their teams are understaffed, a 2022 Bain & Company survey found.
“Why do we get burned out? You’re frustrated, you’re tired,” says Rikki Jennings, chief nursing informatics officer for Zebra Technologies, adding that tools that increase efficiency can help alleviate fatigue and promote job satisfaction.
Five technology solutions can help improve efficiencies and support an overstretched staff: clinical communication and collaboration (CC&C) platforms, telehealth, automation, artificial intelligence and virtual sitting. Jennings and Dr. Stephanie Lahr, president of healthcare technology company Artisight, say the various technologies build on each other for maximum benefit.
2. Improving Operational Efficiencies Amid Staff Shortages
Virtual sitting, for example, helps cut costs by allowing hospitals to monitor patients across multiple rooms using less staff. The virtual sitter watches patients on screens, speaks into the rooms and calls for nurses when needed.
To further enhance this system and reduce the cognitive load on the virtual sitter, Lahr explains, “an AI tool can look for patients who are making movements and draw the sitter’s attention to potential problems.”
Lahr says the AI could be programmed to play an automated message into the patient’s room “even if the sitter hasn’t had a chance to say something yet. And we can do that in the patient’s preferred language.” The sitter could then use a CC&C platform to instantly connect with the patient’s care team.