Hardware

Review: The Jabra Evolve 65 UC Stereo Supports Telework in Healthcare

The headset delivers high-quality audio and easy connectivity that benefits remote staff and care teams.

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John Breeden II is an award-winning reviewer and public speaker with 20 years of experience covering technology.

Hospitals are essential during pandemics and other public health emergencies. So is social distancing to minimize contact and potential risk.

That’s why many facilities continue to direct nonclinical staff to work from home or other remote locations. The arrangement keeps employees — including those tasked with scheduling, billing assistance and even providing virtual care — safe while supporting critical business continuity.

The Jabra Evolve 65 UC Stereo headset can help with the transition.

Designed for ease of use and integration into many top collaboration platforms (Cisco Jabber, Microsoft Teams and Skype among them), the device transforms almost any environment into a suitable place to conduct business. It can even connect with two devices at once, such as a laptop via a USB dongle (included with the headset) and a smartphone using Bluetooth.

SHOP NOW: Get full product details on the Jabra Evolve 65 UC Stereo headset.

Maintain High-Quality Audio in Any Situation

Phone calls made via the Jabra headset came through loud and clear thanks to wideband speakers optimized for voice communications. The microphone sits on a boom in front of the user’s mouth and perfectly captured all conversations, according to listeners on the other end of calls during recent tests.

And because situational background noises are common in a work-from-home world, the microphone’s noise-canceling technology helps ensure that the focus stays on the conversation at hand.

Users needn’t be tethered to a fixed workspace, however. A Bluetooth connection allows headset wearers to move up to 100 feet from a paired computer or smartphone (or both devices, if using the dual connectivity feature).

Promote Healthy Conversation with Jabra's Headset

Long shifts don’t pose a problem either. Even with nearly constant use, talk time lasts up to 14 hours. The device can be charged with a USB cable or hung on an optional charging stand. A fully drained headset can recharge in about two hours.

At under four ounces, the Jabra headset doesn’t feel heavy, and its ear pads supply a comfortable cushion. Even after several hours of use, wearing the Jabra headset still felt good.

Keeping hospital support staff safe during pandemics or other emergencies is important, and the Jabra Evolve 65 UC Stereo headset can support that effort — both now and in the future as flexible remote workflows become the new normal.

The Jabra Evolve 65 UC Stereo headset delivers high-quality audio and easy connectivity — a benefit for telehealth and remote teams.

Connecting the Jabra Headset with Collaboration Platforms

Suddenly faced with a large remote workforce, some hospitals might be experimenting with various communication platforms for the first time. The Jabra Evolve 65 UC Stereo headset is designed to work with most of them, and I put that to the test.

Healthcare organizations may not yet have a standardized communications platform, or they could allow teams to choose their own. Some may even have a mix of hardware- and software-based communications infrastructure.

It shouldn’t matter when using the Jabra Evolve 65 UC Stereo headset, which is certified to sync easily with most major platforms. Even if using a lesser-known system, the headset will at least provide audio functionality, Jabra maintains.

Connecting the Jabra headset to six well-known platforms — Cisco Jabber, Cisco Webex, Fuze, Google Hangouts, Microsoft Teams and Skype for Business — proved simple. Each platform recognized it as a compatible device with access to all advanced features offered and began working almost immediately.

Although the headset couldn’t fix bad connections brought on by heavier than normal usage with some of those platforms, it did maximize them so the call quality was as good as possible given the circumstances.

Still, the calls were typically flawless, and I never had to drop any of the more than 200 test calls made over a two-week period due to major issues.

Most of the time, it was impossible to tell that a shared, cloud-based infrastructure was hosting the calls. They sounded more like dedicated landlines in terms of quality, and much of that is due to the Jabra Evolve 65 UC Stereo and its broad compatibility.

SPECIFICATIONS

SPEAKER BANDWIDTH: 150 hertz to 6.8 kilohertz
WIRELESS SIGNAL DISTANCE: Up to 100 feet
BATTERY LIFE: Up to 14 hours
CHARGING TIME: 120 minutes from empty
DIMENSIONS: 2.3x6.1x6.7 inches
WEIGHT: 3.91 ounces