Breaking Down Silos in Senior Care IT
Senior care and post-acute organizations should realize by now that technology is not just an IT issue. It should be a discussion with the CEO, clinical staff, the head of operations and even maintenance staff. For example, from a maintenance standpoint, there are platforms that can keep track of requests in an office and replace sticky notes.
Within a campus, organizational collaboration is key, so conversations around technology must involve those representing resident engagement, sales and more. That way, new technology adoption will have stronger buy-in from stakeholders across departments.
Tips for Building Partnerships in Senior Care IT
Partnerships outside of a senior care or post-acute organization, such as with vendors, must be used to their full advantage. For example, one senior care organization wanted to buy a new HR tool, but then the team realized it already had a platform it was underutilizing because it hadn’t built a connection with the vendor to figure out the full scope of the solution.
Strong, long-term and vendor-agnostic partnerships with companies that have experts experienced specifically in the senior care and post-acute sectors are poised to help organizations find the best solutions for their enterprises, staff and residents and patients. They want to truly help organizations grow and take care of their residents and patients.