Hardware

Integration Starts to Get Innovative for Healthcare Organizations

New systems adapt to user behavior, as opposed to the other way around.

Melissa Delaney is a freelance journalist who specializes in business technology. She is a frequent contributor to the CDW family of technology magazines.

Among the top infrastructure upgrades supporting electronic health records today are tools that give users access to EHRs from any device in any location. But that’s just the beginning.

Until now, users have adapted their behavior to systems. They use monitors and keyboards because that’s what vendors determined to be an appropriate configuration. However, that’s starting to flip, says Gregg Pessin, research director in healthcare delivery at Gartner.

Systems are emerging that adapt to users; for example, TVs that respond to voice commands in addition to remote controls. In the clinical space, these tools can provide caregivers alternative ways to interact with systems that are easier and more efficient.

“These solutions are already making their way into healthcare,” Pessin says. “Hospitals must be prepared for the infrastructure piece that’s sitting underneath.”

To learn more about how solutions are meeting providers where they are when it comes to interaction, check out our feature "Complementary Upgrades Help Hospitals Get the Most out of EHR Deployments."