Exploring ways to improve patient care is always at the forefront of what providers like Sauk Prairie Healthcare do as organizations. Everything an organization thinks about on a daily basis, operations project-wise, is about the patient.
When the decision was made to build a new hospital building, leaders at the Prairie Du Sac, Wis.-based organization recognized a unique opportunity to create a robust infrastructure that could support the applications needed to enhance outcomes, improve the patient experience and achieve patient-centric goals
Three keys to success for Sauk Prairie included:
1. Plan Ahead
As a small rural hospital, Sauk Prairie needed to identify a budget to keep costs contained. Working with CDW Healthcare, the organization was able to pinpoint its needs to implement an effective plan. Those needs included a redesigned data center to accommodate growth and technology that promoted patient-centric care, such as a nurse call system that integrated with Cisco IP handheld devices.
2. Involve End Users
The better clinicians understood the capabilities of the technologies, the smoother their buy-in. All of the key players were involved early on in the process to ensure the tools would meet their needs and were customizable to their workflow.
3. Provide Solid Go-Live Support
Stakeholders knew exactly what to do and where to be on day one, day seven and day 14. A big reason why? CDW Healthcare held intensive training sessions for every department set to use the new communications system. The hospital also provided classroom training, “cheat sheets” and hands-on practice with simulated scenarios before going live.