Buffalo Bills safety Damar Hamlin speaks during a keynote session at HIMSS23 on Friday, April 21, 2023. (Photography by HIMSS/Lotus Eyes)
Delivering the Best Care Via Integrated Tech Solutions
Jan Choy, director of AI/ML strategy and programs at Memorial Sloan Kettering Cancer Center, discussed how the health system deployed use cases in the research space, in clinical areas to support providers and in hospital operations to create next-generation employee experiences.
The AI/ML group at MSK formed a few years ago under the organization’s digital transformation initiative. “AI and ML is also strategic in moving our traditional operating model into something that’s more digitally oriented,” Choy said.
That strategic orientation of AI/ML solutions was echoed in a separate session with ChristianaCare Senior Data Scientist Yuchen Zhang, who discussed her health system’s work reducing health disparities with the support of AI-enhanced tools. She also stressed the importance of understanding overall organizational needs in the design phase of AI-powered programs.
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Ultimately, the pairing of detailed analytics with effective interventions will drive change, Zhang said: “Managing and achieving health equity is a long journey. It’s not always all success stories, and we need to be patient and be open to experimentation and learn from them together.”
And at another session, Frederick Health Vice President and CIO Jackie Rice shared how her health system is tackling precision medicine by integrating genetic testing results in an electronic health record and getting executive-level support to develop the program.
“I’m not doing my job as a CIO if I don’t take the data that we get and put it out there for the provider to make the best clinical decision for the patient to get the best care,” she said.
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