Evolving Expectations for Networking in Senior Care
Having an upgraded network infrastructure to better support residents or patients allows them to maintain their independence and stay connected with their loved ones anywhere, anytime, on any device. For example, during the pandemic, when visiting was not allowed, video calls were a much-needed service for residents and patients longing to stay connected with their families.
With visits reinstated, family members coming to spend time at a resident’s home will also want better connectivity. Visitors can rest assured that remote work is possible if needed, and they can enjoy the same streaming capabilities they have in their own homes.
An updated network infrastructure can foster self-reliance among residents and give time back to staff. For instance, residents looking for information about the day’s menu or activities can find the information on a smart home device, leaving staff to focus on care.
Previously, senior living and post-acute care organizations focused on a finite amount of connectivity. Today, prospective residents or patients often ask what tech capabilities will be available to them: What’s the connectivity like? Will smart devices be provided? What about tech support? Now, along with supporting a more mobile workforce, organizations are evolving to support engaged residents or patients who are comfortable with more technology in their lives.