HealthTech Magazine - Technology Solutions That Drive Healthcare https://healthtechmagazine.net/rss.xml en Why Mobile Devices Create a Positive Patient Experience https://healthtechmagazine.net/article/2019/12/why-mobile-devices-create-positive-patient-experience <span>Why Mobile Devices Create a Positive Patient Experience</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Thu, 12/05/2019 - 09:45</span> <div><p>Mobile device adoption in healthcare settings is a growing trend. According to a <a href="https://resources.jamf.com/documents/books/2018-healthcare-survey.pdf" target="_blank">2018 Jamf survey</a>, <strong>9 out of 10 healthcare IT decision-makers</strong> had either already implemented or planned to implement a mobile device initiative; <strong>56 percent</strong> of those surveyed specifically identified patient rooms as a part of that implementation.</p> <p>Even more telling, however, is how the survey highlights the impact that mobile device adoption has had on patient satisfaction. <strong>Ninety-six percent</strong> of respondents reported that mobile devices <strong>improved their organization’s patient experience scores</strong>, a third of which rose drastically.</p> <p>This data helps to illustrate how mobile device adoption, while not a perfect answer to making patients happier, is perhaps the closest thing that a clinic or hospital might find.</p> <p><a href="https://healthtechmagazine.net/article/2019/09/how-mobile-devices-can-improve-pediatric-care-experience" target="_blank"><em><strong>MORE FROM HEALTHTECH:</strong> Find out how mobile devices can improve the pediatric care experience.</em></a></p> <h2 id="toc_0">Why Mobile Devices Matter in Healthcare</h2> <p>Clinicians have long used devices such as <a href="https://healthtechmagazine.net/article/2019/06/why-hospital-pager-withstood-test-time">pagers</a> in healthcare settings, but modern mobile devices allow nurses, doctors and other members of care teams <a href="https://healthtechmagazine.net/article/2019/10/collaboration-tools-help-keep-healthcare-teams-connected">to communicate far more conveniently and effectively</a>.</p> <p>Since their recent mobile device adoption, <a href="https://www.gradyhealth.org/" target="_blank">Grady Health System</a> in Atlanta is already witnessing a shift in how their clinical staff operate. Grady doctors and nurses today average sending <strong>30,000 to 40,000 secure text messages each month</strong>, often including patient images in the messages.</p> <p>This type of robust communications environment makes a difference for patients too, i<strong>mproving their overall satisfaction and even healthcare outcomes</strong>. </p> <p>Angela Geraets, writing for <a href="https://www.psqh.com/analysis/how-hospitals-are-using-smartphones-to-raise-hcahps-scores/" target="_blank"><em>Patient Safety and Quality Healthcare</em></a>, attributes this satisfaction to a pair of problems that mobile technology addresses: a reduction in hospital noise from alarms and paging systems, and a reduction in the response time to nurse call lights. When caregivers get alarms and requests for help on their mobile devices, they are able to run quieter and more efficient operations. </p> <p>And, Geraets points out, <strong>better communication leads to better health</strong>.</p> <p>“Hospitals are embracing smartphones as a solution to minimize problems caused by communication failures, delays and errors, which contribute to 50%-80% of the most serious and harmful patient events,” she writes.</p> <p><a href="https://healthtechmagazine.net/article/2018/04/set-your-healthcare-organization-mobile-success" target="_blank"><em><strong>READ MORE:</strong> Set up your healthcare organization for mobile success.</em></a></p> <h2 id="toc_1">Putting the Power in Patients’ Hands</h2> <p>There are benefits associated with<strong> putting devices directly in the hands of patients</strong> too.</p> <p><a href="https://www.phoenixchildrens.org/" target="_blank">Phoenix Children’s Hospital</a> maintains a fleet of <a href="https://www.cdw.com/product/apple-10.2-inch-ipad-wi-fi-7th-generation-tablet-32-gb-10.2/5749381?pfm=srh" target="_blank">iPad devices</a> that are issued to young patients when they are admitted. Executive Vice President and COO David Higginson refers to the tablets as “distraction devices.” Patients can use the devices to play games and stream child-friendly movies and educational content.</p> <p>The devices also fight an even more insidious foe than boredom: loneliness. “We have patients with cystic fibrosis who have to be in isolation over the winter months,” Higginson <a href="https://healthtechmagazine.net/article/2019/01/mobile-devices-help-providers-transform-patient-experience">tells <em>HealthTech</em></a>. “Imagine being a teenager locked in a room with no access to social media for a month. It’s miserable.” With the issued devices, patients can access their social media accounts and stay connected with friends.</p> <p>Mobile devices are also<strong> a means to closing the healthcare <a href="https://nursejournal.org/community/tips-to-improve-patient-education/" target="_blank">knowledge gap</a></strong> that can prevent patients from being active participants in their own care. The Jamf report indicates 64 percent of mobile adopters see patient education — through apps and material delivery — as a key driver of their adoption plans.</p> <p>Convenient access to information for patients can <strong>help give them a sense of control</strong> as well. As recently as 2015, a <a href="https://www.prnewswire.com/news-releases/despite-push-for-transparent-medical-records-53-of-consumers-cant-access-electronic-health-data-healthmine-survey-finds-300195602.html" target="_blank">HealthMine survey</a> found that over half of Americans could not access their electronic health data. Seventy-four percent of patients shared that easy access to their data would not only improve their healthcare knowledge but also their communication with their doctors.</p> <p>Simply investing in a secure, accessible patient portal available via a mobile device is an easy way for healthcare organizations to boost patient engagement and satisfaction.</p> </div> <div> <div class="field-author"><a href="/author/jacquelyn-bengfort" hreflang="en">Jacquelyn Bengfort</a></div> </div> Thu, 05 Dec 2019 14:45:05 +0000 andrew.steger_ofuW 43176 at https://healthtechmagazine.net Is Hyperconvergence Helpful for All Healthcare Organizations? https://healthtechmagazine.net/article/2019/12/hyperconvergence-helpful-all-healthcare-organizations <span>Is Hyperconvergence Helpful for All Healthcare Organizations?</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Tue, 12/03/2019 - 12:39</span> <div><p><a href="https://www.cdw.com/content/cdw/en/solutions/data-center-and-network-infrastructure/it-infrastructure.html.html" target="_blank">Hyperconverged infrastructure</a> combines storage, computing and networking into a single system. This architecture, compared with traditional data centers, makes HCI cheaper to operate, easier to manage, more scalable and more agile. It’s no wonder that enterprises in just about every industry are migrating to HCI — and <strong>healthcare is no exception</strong>.</p> <p><a href="https://www.prnewswire.com/news-releases/worldwide-hyperconverged-integrated-system-market-steady-need-for-data-center-consolidation-to-give-impetus-finds-tmr-639828623.html" target="_blank">Transparency Market Research predicts</a> the healthcare industry’s share of the HCI market to have a compound annual growth rate of nearly <strong>42 percent through 2025</strong>.</p> <p>This shift is partly the byproduct of two trends: the growing adoption of digital information storage systems and an increasing use of smartphone-based technologies for patient interaction, the firm says. For example, healthcare vendors such as Epic have spent the past few years making it easier to migrate applications such as electronic health records to an HCI environment.</p> <p>HCI’s benefits to healthcare are still being realized, but <strong>the technology is worth the consideration of IT teams</strong> hoping to simplify their workloads, enhance performance and reduce system maintenance — even though its advantages might not be immediately obvious.</p> <p>For instance, one hospital migrated its picture archiving and communication system (PACS) to a <a href="https://www.cdw.com/content/cdw/en/brand/nutanix.html" target="_blank">Nutanix</a> HCI cluster. “PACS might seem like an odd candidate for virtualization,” <a href="https://blog.cdw.com/data-center/healthcare-providers-migrating-hyperconverged-infrastructure" target="_blank">says Logan Ayers</a>, CDW principal inside solution architect for data centers. “But for them, eliminating the expense of owning and operating storage arrays made it worth the effort.”</p> <p><a href="https://healthtechmagazine.net/article/2019/04/your-healthcare-organization-tapping-hyperconvergence-yet-perfcon" target="_blank"><em><strong>READ MORE: </strong>Is your healthcare organization tapping hyperconvergence yet?</em></a></p> <h2 id="toc_0">HCI Enhances Performance, Protection and Predictability</h2> <p>HCI can provide an added layer of protection against potential disasters. That’s the case at <a href="https://www.baystatehealth.org/" target="_blank">Baystate Health</a>, an integrated health system in Springfield, Mass., which deployed <a href="https://www.cdw.com/product/VMware-Virtual-SAN-v.-6-license-1-processor/3645460?pfm=srh" target="_blank">VMware vSAN</a> and <a href="https://www.cdw.com/product/VMware-NSX-Enterprise-license-1-processor/4123748?pfm=srh" target="_blank">VMware NSX</a> on <a href="https://www.cdw.com/product/Cisco-UCS-SmartPlay-Select-C240-M4S-Standard-3-rack-mountable-Xeon-E5-2/4220566?pfm=srh" target="_blank">Cisco UCS C-series servers</a> at three sites. The HCI migration quickly paid off by maintaining operations when construction work unexpectedly cut off one of the data centers.</p> <p>“This technology is a relatively <strong>inexpensive way of achieving a high level of disaster recovery</strong>, but also better performance,” Michael Feld, former Baystate Health acting CTO, <a href="https://healthtechmagazine.net/article/2017/08/strategic-tech-planning-heart-healthcare-disaster-recovery">told <em>HealthTech</em></a>.</p> <p><a href="http://www.riversidehealth.org/" target="_blank">St. John’s Riverside Hospital</a> in Yonkers, N.Y., is a precise example of that performance boost. Deploying five <a href="https://www.cdw.com/content/cdw/en/brand/hewlett-packard-enterprise.html" target="_blank">Hewlett Packard Enterprise</a> SimpliVity OmniCube CN-3000 hyperconverged appliances <a href="https://healthtechmagazine.net/article/2017/01/how-hospitals-benefit-hyperconvergence">yielded a 50 percent increase</a> in performance — prompting the hospital to add two more OmniCube CN-3000 appliances and two CN-3400 OmniCube devices.</p> <p>Another big draw of HCI is <strong>the simplicity it offers</strong>. The infrastructure provides a streamlined, single-vendor alternative to the hodgepodge of legacy systems that are a frequent byproduct of healthcare mergers and acquisitions. For instance, the <a href="https://www.keckmedicine.org/" target="_blank">Keck Medicine</a> hospital system at the University of Southern California had 14 storage solutions and six server technologies. All that was replaced with Nutanix HCI, which reduced application response times, streamlined the upgrade process and stabilized costs.</p> <p>“It’s made it really simple because suddenly you’re not talking to 12 different vendors,” <a href="https://healthtechmagazine.net/article/2017/09/hyperconvergence-streamlines-hospital-sign-workflows-and-roi">says Scott Voigts</a>, Keck Medicine’s director of infrastructure. “And <strong>it’s standardized our cost</strong> because we get more predictable spin over time.”</p> <p><a href="https://healthtechmagazine.net/article/2018/08/hyperconvergence-improves-care-and-boosts-flexibility-healthcare-organizations" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>Hyperconvergence improves care and boosts flexibility at healthcare organizations.</em></a></p> <h2 id="toc_1">Start by Developing an HCI Roadmap</h2> <p>As with any major IT endeavor, <strong>security should remain a top consideration</strong> when migrating to an HCI environment. One approach that migrating organizations are taking: scrutinizing how each HCI solution handles key encryption.</p> <p>Although the actual deployment of this method can differ from organization to organization (some require a dedicated server for managing keys, others opt to save money by encrypting keys internally), the benefits of key encryption remain largely the same: support for more operations at a faster pace with higher security at a lower overall cost.</p> <p>It’s also important to <strong>understand which types of applications should migrate first</strong> — or at all. For instance, Ayers recommends starting with virtual desktop infrastructure, printer and domain servers, general-purpose virtual machines and <a href="https://www.cdw.com/product/microsoft-exchange-server-2019-standard-license-1-server/5346476?pfm=srh" target="_blank">Exchange</a>, rather than EHR backbones and Tier 1 databases. That’s a solid foundation for growth, performance and savings — exactly what every healthcare organization needs these days.</p> </div> <div> <div class="field-author"><a href="/taxonomy/term/12366" hreflang="en">Tim Kridel</a></div> </div> Tue, 03 Dec 2019 17:39:47 +0000 andrew.steger_ofuW 43171 at https://healthtechmagazine.net Keep Wi-Fi 6 in Mind When Planning Network Upgrades https://healthtechmagazine.net/article/2019/12/keep-wi-fi-6-mind-when-planning-network-upgrades <span>Keep Wi-Fi 6 in Mind When Planning Network Upgrades</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Mon, 12/02/2019 - 10:14</span> <div><p>The next generation of Wi-Fi is on the horizon, with big implications for healthcare providers. It’s designed for the type of <strong>high-density environments found in hospitals and clinics</strong> — such as waiting rooms and ICUs — that can put on a strain on current networks. Here’s what you need to know:</p> <p><a href="https://healthtechmagazine.net/article/2019/04/what-will-5g-mean-healthcare" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>Learn about the many ways that 5G technology is changing healthcare delivery.</em></a></p> <h2 id="toc_0">Wi-Fi 6 Is Designed for High-Density Environments</h2> <p>Wi-Fi 6 is the <a href="https://www.wi-fi.org/" target="_blank">Wi-Fi Alliance</a>’s name for the IEEE 802.11ax wireless networking standard, the next generation after 802.11ac, or Wi-Fi 5. <strong>Wi-Fi 6 isn’t just a step up in speed from Wi-Fi 5</strong>. It also boosts performance in densely populated areas, lowers battery consumption and reduces latency. </p> <h2 id="toc_1">Compatible Products Are Appearing in the Market</h2> <p>The standard isn’t yet fully approved, but every major Wi-Fi infrastructure vendor has announced products. On the client side, the <a href="https://www.cdw.com/product/samsung-galaxy-s10-unlocked-prism-black-4g-512-gb-cdma-gsm-sm/5473624?pfm=srh" target="_blank">Samsung Galaxy S10</a> cellphone and the <a href="https://www.cdw.com/product/apple-iphone-11-pro-silver-4g-512-gb-cdma-gsm-smartphone/5750366?pfm=srh" target="_blank">Apple iPhone 11</a> family of devices are the first to support it. Laptops based on Intel Ice Lake and Comet Lake processors should be firmware-upgradeable to support 802.11ax. </p> <h2 id="toc_2">Wi-Fi 6 Improves on Both Performance and Security</h2> <p>Older devices should work fine on Wi-Fi 6 networks, but<strong> new clients will display the updated standard’s advantages</strong>. The biggest jump will be in high-density spaces, but these features require Wi-Fi 6 clients and access points. Wi-Fi 6 also supports the new WPA3 encryption and authentication protocol, which gives stronger security to any client with modern firmware. </p> </div> <div> <div class="field-author"><a href="/author/joel-snyder" hreflang="en">Joel Snyder</a></div> </div> Mon, 02 Dec 2019 15:14:16 +0000 andrew.steger_ofuW 43166 at https://healthtechmagazine.net How Electronic Health Records Can Improve Patient Care https://healthtechmagazine.net/article/2019/11/how-electronic-health-records-can-improve-patient-care-perfcon <span>How Electronic Health Records Can Improve Patient Care</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Wed, 11/27/2019 - 09:43</span> <div><p>Electronic health records do more than collect and store patient information. Increasingly, these records compute and communicate the data, providing insights that can make a difference in treatment.</p> <p><a href="https://www.healthit.gov/topic/health-it-and-health-information-exchange-basics/improved-diagnostics-patient-outcomes" target="_blank">HealthIT.gov reports</a> that <strong>75 percent</strong> of healthcare providers <strong>say their EHR enables them to deliver better patient care</strong>, which results in higher patient satisfaction rates and fewer medication errors, among other benefits.</p> <p>These systems, though associated with higher <a href="https://www.aafp.org/news/practice-professional-issues/20190116ehrstudy.html" target="_blank">physician stress and burnout</a>, can be lifesaving when managed efficiently. Data shared in an EHR can help clinicians choose the right medication for a patient with allergies, for example, or provide history on an unresponsive patient when they arrive at an emergency room.</p> <p>An EHR can also play a role in public health outcomes by <strong>allowing clinicians to look more meaningfully at patient data</strong> when it comes to their current medications and specific conditions such as high blood pressure or low blood sugar.</p> <p>The path to high functionality is a slow process. But most improvements in today’s EHRs can be attributed to the ever-growing prevalence of technology in patient’s lives and a demand for medical tools to be <a href="https://healthtechmagazine.net/article/2019/11/why-medical-devices-require-modern-ui">more intuitive and user friendly</a>, says Dr. Bruce Darrow, chief medical information officer for <a href="https://www.mountsinai.org/" target="_blank">Mount Sinai Health System</a> in New York.</p> <p>“Fifteen years ago, when I started practice, nobody complained that I couldn’t see their record because nobody expected me to be able to,” says Darrow. “But year after year, <strong>the ability to get information is both easier and broader than it was previously</strong>. When it works, it is a beautiful thing.”</p> <p><a href="https://healthtechmagazine.net/article/2019/11/ehrs-look-their-problems-and-potential" target="_blank"><em><strong>MORE FROM HEALTHTECH:</strong> A look at the problems and potential of EHRs.</em></a></p> <h2 id="toc_0">Mount Sinai Continues Development of Robust EHR System</h2> <p>Mount Sinai has no shortage of exposure when it comes to EHR systems. In its work with Epic (its EHR vendor) over the course of roughly 20 years, the system has grown from a single EHR for ambulatory care to a full implementation across all departments in five hospitals.</p> <p>Kristin Myers, the senior vice president for IT governance at Mount Sinai, tells <em>HealthTech</em> that visits to the organization’s records system in the ambulatory care space alone have reached <strong>roughly 4 million to date</strong>.</p> </div> <div> <div class="field-author"><a href="/author/andrew-steger" hreflang="en">Andrew Steger</a></div> </div> Wed, 27 Nov 2019 14:43:20 +0000 andrew.steger_ofuW 43161 at https://healthtechmagazine.net How Healthcare Organizations Use AI to Boost and Simplify Security https://healthtechmagazine.net/article/2019/11/how-healthcare-organizations-use-ai-boost-and-simplify-security-perfcon <span>How Healthcare Organizations Use AI to Boost and Simplify Security</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Wed, 11/27/2019 - 09:19</span> <div><p>As cybersecurity threats to healthcare grow in number and severity, artificial intelligence is helping providers detect vulnerabilities and respond to data breaches faster and with greater precision.</p> <p>Given that <strong>63 percent of organizations</strong> of all types <strong>don’t have enough staff to monitor threats 24/7</strong>, <a href="https://www.domaintools.com/content/2019-ponemon-report-staffing-it-age-automation.pdf" target="_blank">according to a 2019 Ponemon report</a>, the added defense is crucial. It’s arguably even more important for the healthcare industry, <a href="https://healthtechmagazine.net/article/2019/10/what-happens-stolen-healthcare-data-perfcon">whose data is often considered more valuable</a> than Social Security and credit card numbers.</p> <p>As a healthcare tool, AI can help <a href="https://healthtechmagazine.net/article/2019/08/how-ai-helping-predict-and-prevent-senior-falls">predict falls in seniors</a> and <a href="https://healthtechmagazine.net/article/2019/10/how-hospitals-are-using-ai-detect-and-treat-sepsis">identify early signs of sepsis</a>. It’s also poised to shape many other facets,<a href="https://healthtechmagazine.net/article/2019/11/chime19-fall-cio-forum-dr-eric-topol-future-ai-healthcare"> from disease detection to administrative tasks</a>. As an IT defense mechanism, however, <strong>AI may be employed to recognize network behaviors</strong> unlikely to represent human action, keep watch for fraud threats and predict malware infections based on previously identified characteristics. </p> <p>Such intuitive IT capacities offer “preventative medicine, <strong>helping prevent the infection</strong> in the first place,” says Rob Bathurst, an adviser for anti-virus software firm Cylance, <a href="https://www.cylance.com/content/dam/cylance-web/en-us/resources/knowledge-center/resource-library/white-papers/LeveragingAItoProtectHospitalITInfrastructureWhitePaper.pdf" target="_blank">in a recent white paper</a> about AI and healthcare infrastructure.</p> <p>Although most people might consider patient- and provider-facing uses as more common AI applications in healthcare, protection is gaining steam: AI-enabled security is among Gartner’s <a href="https://www.gartner.com/en/newsroom/press-releases/2019-10-21-gartner-identifies-the-top-10-strategic-technology-trends-for-2020" target="_blank">Top 10 Strategic Technology Trends for 2020</a>. An Accenture report forecasts that <a href="https://www.accenture.com/_acnmedia/PDF-49/Accenture-Health-Artificial-Intelligence.pdf#zoom=50" target="_blank">AI’s value in healthcare security</a> will reach <strong>$2 billion annually by 2026</strong>.</p> <p>Moreover, <strong>69 percent</strong> of organizations believe AI will be necessary to respond to cybersecurity threats, <a href="https://www.capgemini.com/wp-content/uploads/2019/07/AI-in-Cybersecurity_Report_20190711_V06.pdf" target="_blank">a July 2019 report from Capgemini </a>found.</p> <p><a href="https://healthtechmagazine.net/article/2019/07/how-healthcare-organizations-should-respond-data-breach" target="_blank"><em><strong>MORE FROM HEALTHTECH:</strong> Learn how healthcare organizations should respond to a data breach.</em></a></p> <h2 id="toc_0">Using AI to Protect Healthcare Data</h2> <p>At Florida-based <a href="https://www.halifaxhealth.org/" target="_blank">Halifax Health</a>, a firewall employs AI to detect attacks based on the wrapper that cybercriminals place around their malware payloads. This function, <a href="https://blog.cdw.com/security/at-himss19-ai-emerges-as-a-powerful-security-tool" target="_blank">as CDW cybersecurity expert Alyssa Miller notes</a>, enables Halifax to protect against even zero-day threats that target undiscovered weaknesses. </p> <p>The <strong>AI strategy isn’t taken lightly</strong>. “At the end of the day, cybersecurity is a war,” Halifax CIO Tom Stafford <a href="https://healthtechmagazine.net/article/2019/02/himss-2019-cybersecurity-war-heres-how-providers-can-fight-back">said earlier this year at HIMSS 2019</a> in Orlando, Fla. “There are people trying to attack you and your data.”</p> <p>And consequences can be deadly: Ransomware and data breaches are linked to an increase in fatal heart attacks, <a href="https://www.pbs.org/newshour/science/ransomware-and-other-data-breaches-linked-to-uptick-in-fatal-heart-attacks" target="_blank">an October 2019 study by Vanderbilt University</a> found. The reason: Breaches prompt heightened cybersecurity measures for care teams, taking time away from quick treatment. </p> <p>As a result, <strong>vendors are implementing AI in numerous security tools</strong>, Miller notes. This includes <a href="https://www.cdw.com/content/cdw/en/brand/cisco.html" target="_blank">Cisco Systems</a>, which employs the technology in its next-generation firewalls, its Cloudlock cloud access security broker solution, cognitive threat analytics and Cisco Advanced Malware Protection, among other solutions and services.</p> <p><a href="https://www.cdw.com/product/ibm-watson-analytics-service-level-agreement-1-license/4175119" target="_blank">IBM’s Watson</a>, which uses AI, is helping expedite routine security assessments, reduce response times and false positives, and provide recommendations based on deep analysis, <a href="https://healthcareweekly.com/four-ways-ai-improves-healthcare-data-security/" target="_blank">Healthcare Weekly notes</a>. That’s a plus for <a href="https://healthtechmagazine.net/article/2019/11/chime19-fall-cio-forum-4-steps-digital-transformation-healthcare">stretched healthcare IT staffs</a>. </p> <h2 id="toc_1">Predicting Unusual Behavior with AI</h2> <p>AI has been a powerful tool for <a href="http://www.childrenshospital.org/" target="_blank">Boston Children’s Hospital</a>, whose patient records in 2014 were targeted by the hacking group Anonymous. The technology has since helped the hospital <strong>strengthen existing security structures and protocols</strong>. </p> <p>“By using AI, we can do a better job at being more prospective and staying one step ahead and starting to be able to detect that anomalous behavior or activity as it’s happening,” Dr. Daniel Nigrin, the hospital’s senior vice president and CIO, said <a href="https://emerj.com/ai-podcast-interviews/ai-healthcare-security-hospitals-targets/" target="_blank">in a podcast interview with Emerj</a>, an AI market research firm. “<strong>Attacks change constantly</strong>.”</p> <p>Such behaviors, he noted, might be a user trying to access logs from the West Coast, or 500 doctors who attempt to view a patient record simultaneously. </p> <p>As Boston Children’s AI strategy evolves, Nigrin advises his peers to follow his lead and <strong>cast a wide net when implementing their own defense</strong>. </p> <p>“We are looking at other industries to see what they’ve done” using AI, he said. “I am eager to go outside my healthcare world to third parties and other verticals to see how they’ve addressed the problem.”</p> <p><a href="https://healthtechmagazine.net/article/2019/10/can-ai-help-patients-take-control-their-care-perfcon" target="_blank"><em><strong>READ MORE: </strong>Can AI Help Patients Take Control of Their Care?</em></a></p> <h2 id="toc_2">AI Is Being Used to Target and Attack Healthcare Organizations</h2> <p>For the many positives that can result from implementing AI as part of a healthcare security strategy, <strong>the effort isn’t foolproof</strong>. This is because cybercriminals are recognizing the growth of these defense mechanisms and leveraging them to their advantage. </p> <p>Ron Mehring, CISO of Texas Health Resources, and Axel Wirth, former distinguished technical architect for <a href="https://www.cdw.com/content/cdw/en/brand/symantec.html" target="_blank">Symantec</a>, spoke about the threat at HIMSS 2019. AI can help hackers engage in sophisticated social engineering attacks tailored to specific targets, as well as realistic disinformation campaigns, Miller reports in her blog for CDW. </p> <p>AI also can be used by hackers to <strong>find new vulnerabilities or to thwart an organization’s AI-fueled defenses</strong>. It’s what Richard Staynings, chief security strategist for biomedical Internet of Things startup Cylera, calls “offensive AI” — intelligence that mutates to learn about a targeted environment and make detection harder. </p> <p>That can trigger a host of unease: “Did a physician really update a patient’s medical record or did ‘Offensive AI’ do it? Can a doctor or nurse trust the validity of the electronic medical information presented to them?” Staynings asked <a href="https://www.healthcareitnews.com/news/asia-pacific/healthcare-cybersecurity-impact-ai-iot-related-threats-and-recommended-approaches" target="_blank">in an interview with Healthcare IT News</a>. “This is the new threat, and it is best executed by AI.”</p> <p>Organizations, then, must realize that <strong>AI-enabled security can’t be left on autopilot after implementation</strong>, according to Reg Harnish, executive vice president at the <a href="https://www.cisecurity.org/" target="_blank">Center for Internet Security</a>. More important, a thorough risk evaluation should come first to best determine how AI can solve specific problems facing a hospital or clinic.</p> <p>Otherwise, <a href="https://www.healthcareitnews.com/news/ai-cybersecurity-what-hospitals-should-understand-investing" target="_blank">as Harnish told Healthcare IT News</a>, “if your job is cutting the board in half, no amount of hammers is going to help you do that effectively.”</p> </div> <div> <div class="field-author"><a href="/author/kevin-joy" hreflang="en">Kevin Joy</a></div> </div> Wed, 27 Nov 2019 14:19:29 +0000 andrew.steger_ofuW 43156 at https://healthtechmagazine.net Medical IoT Devices Are Vulnerable to Attack: Are Yours Protected? https://healthtechmagazine.net/article/2019/11/medical-iot-devices-are-vulnerable-attack-are-yours-protected <span>Medical IoT Devices Are Vulnerable to Attack: Are Yours Protected?</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Tue, 11/26/2019 - 09:30</span> <div><p>There’s no question that Internet of Things technologies are a <a href="https://healthtechmagazine.net/article/2019/08/why-iot-devices-are-worthy-investment-hospitals">worthy investment for hospitals</a>. In fact, <strong>nearly all healthcare organizations use them</strong> in some form — and their intuitive tracking and time-saving abilities can save lives and money.</p> <p>But federal approval of these devices doesn’t necessarily mean they’re protected from harm. In October, the Food and Drug Administration released a statement warning patients and providers <a href="https://www.fda.gov/news-events/press-announcements/fda-informs-patients-providers-and-manufacturers-about-potential-cybersecurity-vulnerabilities" target="_blank">about some of the cybersecurity vulnerabilities</a> associated with these devices.</p> <p>Wireless tools such as insulin pumps, pacemakers and heart monitors have been found to be <a href="https://www.aamc.org/news-insights/exposing-vulnerabilities-how-hackers-could-target-your-medical-devices" target="_blank">far more susceptible to hacking</a> than laptops or phones because <strong>they don’t have the same built-in risk prevention tools</strong> — and legacy network monitoring systems aren’t always able to <a href="https://healthtechmagazine.net/article/2019/09/importance-network-monitoring-clinical-setting-perfcon">track their behaviors easily</a>. </p> <p>It’s imperative, then, for healthcare organizations to embrace a defense strategy for all devices. Reliable security practices such as regular patching and detailed inventory-keeping can help your organization <strong>reduce the likelihood of a cyber event </strong>without compromising the unique abilities medical IoT technologies offer.</p> </div> <div> <div class="field-author"><a href="/author/jeremy-weiss" hreflang="en">Jeremy Weiss</a></div> </div> Tue, 26 Nov 2019 14:30:31 +0000 andrew.steger_ofuW 43151 at https://healthtechmagazine.net Why Medical Devices Require a Modern UI https://healthtechmagazine.net/article/2019/11/why-medical-devices-require-modern-ui <span>Why Medical Devices Require a Modern UI</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Mon, 11/25/2019 - 16:17</span> <div><p>Preventable patient harm is a major issue in modern healthcare. <strong>One in 20 patients experience preventable incidents during treatment</strong>, with roughly 12 percent of those incidents resulting in permanent disability or death, according <a href="https://www.bmj.com/company/newsroom/around-one-in-20-patients-are-affected-by-preventable-harm/" target="_blank">to a recent study published by <em>BMJ</em>.</a></p> <p>Although preventable harm typically relates to drug dosages and invasive procedures, healthcare organizations are considering other factors that cause these incidents. </p> <p>When it comes to medical devices, <strong>preventable harm is often the result of human error</strong> because of <a href="https://www.jamasoftware.com/blog/how-to-overcome-medical-device-complexity-with-your-development-process/" target="_blank">device complexity</a>. One way to combat this problem: software that provides a modern user interface.</p> <p>“Medicine, especially medical devices, are way in the past compared to other industries, particularly consumer industries,” says Roger Mazzella, senior project manager at <a href="https://www.qt.io/" target="_blank">The Qt Company</a>. He says <strong>medical devices should be more intuitive</strong>, with a UI that’s more like what people are used to seeing on smartphones. </p> <p>This mindset is becoming more critical as the next generation of younger, tech-savvy users enters the healthcare workforce or requires a medical device for themselves or a loved one being treated at home. </p> <p>“I saw a video on Facebook a couple of months ago where they put a rotary phone in front of a bunch of third graders” and they didn’t know what it was, Mazzella says. “That’s where we’re going in medical.”</p> <p><a href="https://healthtechmagazine.net/article/2019/06/fda-debates-framework-ai-based-medical-devices" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>The FDA debates the framework for AI-based medical devices.</em></a></p> <h2 id="toc_0">Ways Modern Devices Can Break into the Mainstream in Healthcare</h2> <p>Over time, more clinicians will expect <strong>medical software that’s more intuitive and even enjoyable</strong> to use.</p> <p>But the real push for modern UI will come from companies that are already driving consumer tech trends: <a href="https://www.cdw.com/content/cdw/en/brand/apple.html" target="_blank">Apple</a>, <a href="https://www.cdw.com/search/?key=amazon&amp;searchscope=all&amp;sr=1" target="_blank">Amazon</a> and <a href="https://www.cdw.com/content/cdw/en/brand/google-interstitial.html" target="_blank">Google</a>, says William Greenrose, managing director of regulatory and operational risk at Deloitte &amp; Touche.</p> <p>Consider the <a href="https://www.cdw.com/product/apple-watch-series-5-gps-cellular-space-black-stainless-steel-smart/5749433?pfm=srh" target="_blank">Apple Watch</a>: In 2018, the Apple device <a href="https://www.theverge.com/2018/9/13/17855006/apple-watch-series-4-ekg-fda-approved-vs-cleared-meaning-safe" target="_blank">received Food and Drug Administration clearance</a> for its electrocardiogram feature, which incorporated easy-to-use prompts and instructions — a far cry from the blipping black-and-green screen in a hospital room. </p> <p>Given that medical devices are highly regulated, however, <strong>this new tech can occasionally be held back</strong> — both by the process and medical device companies. </p> <p>Receiving FDA clearance is part of that battle. While it can sometimes be easier to achieve if a device is predicated on another device that’s already cleared, getting the OK for a new piece of technology can be expensive and time-consuming. </p> <p><strong>Rapid prototyping</strong>, in which a device model can be quickly fabricated using 3D computer-aided design, <strong>could be a solution</strong>.</p> <p>For smaller medical device companies, Mazzella suggests designers seek feedback from users early in the process. “If you can get user feedback way, way early, even in the fuzzy front end of development, it’s ideal. Now you can start plotting your direction.” </p> <p>Even with a slow pace of change, <strong>there’s still an incentive for hospitals to care about the UI evolution</strong>, especially as it relates to reducing preventable harm statistics.</p> <p>“Medical devices are built for a seven-, 10- and sometimes up to a 20-year life span, which makes it more profitable for hospitals to have outdated technology that works but isn’t the most modern,” says Mazzella, who notes that the risk of human error will increase as devices grow outdated. </p> <p>“It’s going to become problematic if we don’t speed up the modernization of these user interfaces.”</p> </div> <div> <div class="field-author"><a href="/author/jen-miller" hreflang="en">Jen A. Miller</a></div> </div> Mon, 25 Nov 2019 21:17:03 +0000 andrew.steger_ofuW 43146 at https://healthtechmagazine.net The Transformative Power of Smart Home Technologies https://healthtechmagazine.net/article/2019/11/transformative-power-smart-home-technologies <span>The Transformative Power of Smart Home Technologies</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Fri, 11/22/2019 - 09:08</span> <div><p>From on-demand voice assistants to tablets that handle manual tasks with a simple touch, <strong>smart home technologies are making life easier</strong> for everyone. </p> <p>The global market is <a href="https://news.strategyanalytics.com/press-release/intelligent-home/strategy-analytics-global-smart-home-market-surpass-100-billion-2019" target="_blank">set to surpass $100 billion</a> by the end of the year, a report from Strategy Analytics notes, with an <strong>11 percent</strong> compound annual growth rate through 2023. It predicts that 6.4 billion smart home devices will be in use by the end of this period. That’s an average of 21 such connected devices per home. </p> <p>But the tools are far more than a cool feature for the able-bodied: They offer a clear benefit for people with disabilities. Such functions can also boost independence for older adults and reduce safety hazards, such as falling.</p> <p>As the devices to support them become less costly and more widely available, we’re likely to see these <strong>populations remain in their homes longer</strong> — or with less assistance — and feel more empowered in common scenarios those without disabilities might take for granted.</p> <p><a href="https://healthtechmagazine.net/article/2019/11/senior-care-and-mobility-why-smartphones-and-tablets-make-sense" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>Discover why smartphones and tablets make sense for senior care.</em></a></p> <h2 id="toc_0">How Smart Homes Help People with Disabilities</h2> <p>Last month, finishing touches were put on an Orange County residence operated by <a href="https://www.easterseals.com/southerncal/" target="_blank">Easterseals Southern California</a>. The four-bedroom ranch, which houses several older adults with disabilities, is now <strong>a fully equipped smart home</strong> designed with their needs in mind.</p> <p>With the help of <a href="https://www.cdw.com/" target="_blank">CDW</a>, the nonprofit upgraded the home’s infrastructure to integrate and support these new technologies. Our team worked to provide a Wi-Fi needs analysis, design a roadmap for implementation and ensure all endpoints were segmented and secured.</p> <p>The rollout included: </p> <ul><li><a href="https://www.breezie.com/" target="_blank">Breezie</a> tablets <strong>equipped with</strong> <strong>a custom-built interface</strong> used to control a host of smart home tools, including Nest thermostats, lighting, front door locks (it can also open and close the door) and televisions. This is particularly helpful for nonverbal individuals. </li> <li><a href="https://www.cdw.com/product/google-home-smart-speaker/4393364" target="_blank">Google Home</a> devices that <strong>react to preprogrammed voice commands</strong> (such as “good morning” to raise window blinds) and are personalized to the needs of each user. Keeping prompts simple helps users remember them and execute tasks easily.</li> <li>Smart shower technology, controlled by voice or touch, that <strong>turns on the water to a preprogrammed temperature setting</strong>. This eases the bathing process and eliminates the risk of being burned while turning on a faucet manually. </li> </ul><p>I’m truly excited to see these functions in action. They’re also poised to assist more people with similar needs and living arrangements: The home’s plan was conceived to support future rollouts in other Easterseals residences.</p> <p><a href="https://healthtechmagazine.net/article/2019/10/leadingage-2019-telehealths-growing-role-senior-care" target="_blank"><em><strong>READ MORE: </strong>Learn about telehealth’s growing role in senior care.</em></a></p> <h2 id="toc_1">Smart Home Tech in Residential Care Settings</h2> <p>The Easterseals project is just one example of the technology’s great potential.</p> <p>One recent study found <a href="https://healthtechmagazine.net/article/2019/10/leadingage-2019-weighing-pros-and-cons-smart-speakers-senior-living">depression scores dropped by 44 percent</a> among older adults in a residential care setting who used <a href="https://www.cdw.com/product/amazon-echo-dot-3rd-generation-smart-speaker/5744071" target="_blank">Amazon Echo Dot </a>smart speakers over a six-month period. When their devices are synced with useful, building-specific data, users might ask to confirm a therapy appointment, consult an activities calendar or inquire about the evening’s dinner menu. </p> <p>At Atlanta-based <a href="https://thrivesl.com/" target="_blank">Thrive Senior Living</a>, Google and Amazon smart speakers are being leveraged <strong>to support a custom suite of enterprise applications</strong> that route requests and questions to care teams. A test run found that residents liked the approach, and employees came better equipped to assist due to the information they received on a connected mobile app.</p> <p><a href="https://www.sunhealthcommunities.org/" target="_blank">Sun Health Communities</a> in Arizona is going all-in with the <a href="https://healthtechmagazine.net/article/2019/11/senior-living-communities-upgrade-networks-support-new-devices" target="_blank">construction of “smart casitas”</a> that use customized Alexa skills tied to HVAC systems, lighting and on-premises services. It’s also building an innovation center to showcase new technologies and gain user feedback. </p> <p>At the nonprofit <a href="https://frontporch.net/our-communities/retirement/" target="_blank">Front Porch</a>, which operates 10 retirement communities, residents already are offering input via focus groups. “[S]ome will use voice but some want to use a tablet or television … so people can live the way they want, using multiple modalities,” Kari Olson, the organization’s chief innovation and technology officer, <a href="https://seniorhousingnews.com/2018/09/10/smart-home-technology-becomes-must-senior-living/" target="_blank">told Senior Housing News</a>. </p> <p>Taken together, these examples underscore why smart tech shouldn’t just be viewed as flashy and fun. For some, this is life-changing stuff.</p> <p><em>This article is part of </em>HealthTech<em>’s <a href="https://healthtechmagazine.net/monitor">MonITor blog series</a>. Please join the discussion on Twitter by using <a href="http://twitter.com/hashtag/WellnessIT">#WellnessIT</a>.</em></p> <p><em><a data-entity-type="" data-entity-uuid="" href="https://healthtechmagazine.net/monitor" target="_blank"><img alt="MonITor_logo_sized.jpg" data-entity-type="" data-entity-uuid="" src="https://healthtechmagazine.net/sites/healthtechmagazine.net/files/MonITor_logo_sized.jpg" /></a></em></p> </div> <div> <div class="field-author"><a href="/author/ginna-baik" hreflang="en">Ginna Baik</a></div> </div> Fri, 22 Nov 2019 14:08:11 +0000 andrew.steger_ofuW 43141 at https://healthtechmagazine.net Software-Defined Solutions Improve Automation and Control https://healthtechmagazine.net/media/video/software-defined-solutions-improve-automation-and-control <span>Software-Defined Solutions Improve Automation and Control</span> <div><p>Seattle-based Proliance Surgeons <a href="https://healthtechmagazine.net/article/2019/08/software-defined-solutions-deliver-powerful-management-capabilities" target="_blank">recently upgraded</a> to software-defined networking enabled by the <a href="https://www.cdw.com/product/cisco-application-centric-infrastructure-essential-license-10-25-40-gb/4895527?pfm=srh" target="_blank">Cisco Application Centric Infrastructure</a>. The benefits are already evident, enhancing the management and efficiency of the company’s networks and improving both clinician and patient satisfaction.</p> <p><strong>Want early access to more content like this? <a href="https://healthtechmagazine.net/about-insider" target="_blank">&gt;&gt;&gt; Sign up to become a <em>HealthTech </em>Insider for access to our premium content library.</a></strong></p> </div> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Tue, 11/19/2019 - 16:17</span> <div> <div>Tweet text</div> <div>Seattle-based @ProlianceWA recently upgraded to a new #SDN solution. Find out how it helped the #healthcare company gain better visibility, control and #application performance: </div> </div> <div> <div>Video ID</div> <div><p>1438295111</p> </div> </div> <div> <div>video type</div> <div><a href="/taxonomy/term/7391" hreflang="en">Case Study</a></div> </div> <div> <div>CDW Activity ID</div> <div><p>MKT32416</p> </div> </div> <div> <div>CDW VV2 Strategy</div> <div>Core</div> </div> <div> <div>CDW Segment</div> <div>Healthcare</div> </div> <div> <div>Customer Focused</div> <div>True</div> </div> <div> <div>Buying Cycle</div> <div><a href="/taxonomy/term/7441" hreflang="en">Awareness</a></div> </div> <div class="pw-widget pw-size-medium pw-layout-vertical" data-layout="vertical" data-url="https://healthtechmagazine.net/media/video/software-defined-solutions-improve-automation-and-control" data-title="Seattle-based @ProlianceWA recently upgraded to a new #SDN solution. Find out how it helped the #healthcare company gain better visibility, control and #application performance:" data-via="CDW_Healthcare" data-button-background="none"> <span> <span>Nov</span> <span>19</span> <span>2019</span> </span> <a class="pw-button-twitter cdw-taboola-social"></a> <a class="pw-button-facebook cdw-taboola-social"></a> <a class="pw-button-linkedin cdw-taboola-social"></a> <a class="pw-button-reddit cdw-taboola-social"></a> <a class="pw-button-flipboard cdw-taboola-social"></a> <a class="pw-button-email cdw-taboola-social"></a> <!-- Pinterest button is in EdTechk12 theme's vertical template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-url="https://healthtechmagazine.net/media/video/software-defined-solutions-improve-automation-and-control" data-title="Seattle-based @ProlianceWA recently upgraded to a new #SDN solution. Find out how it helped the #healthcare company gain better visibility, control and #application performance:" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter"></a> <span class="pw-box-counter" pw:channel="twitter"></span> </div> <div> <a class="pw-button-facebook"></a> <span class="pw-box-counter" pw:channel="facebook"></span> </div> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-counter="true" data-url="https://healthtechmagazine.net/media/video/software-defined-solutions-improve-automation-and-control" data-title="Seattle-based @ProlianceWA recently upgraded to a new #SDN solution. Find out how it helped the #healthcare company gain better visibility, control and #application performance:" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter cdw-taboola-social"></a> <a href="https://twitter.com/search?f=realtime&amp;q=https%3A%2F%2Fhealthtechmagazine.net%2Ftaxonomy%2Fterm%2F8891%2Ffeed" target="_blank"><span class="pw-box-counter cdw-taboola" data-channel="twitter"></span></a> </div> <div> <a class="pw-button-facebook cdw-taboola-social"></a> </div> <div> <a class="pw-button-linkedin cdw-taboola-social"></a> </div> <div> <a class="pw-button-reddit cdw-taboola-social"></a> </div> <div> <a class="pw-button-flipboard cdw-taboola-social"></a> </div> <div> <a class="pw-button-email cdw-taboola-social"></a> </div> <!-- Pinterest button is in EdTechk12 theme's horizontal template --> </div> <div> <div>Pull Quote</div> <div> <p class="quote"><a href="/media/video/software-defined-solutions-improve-automation-and-control"> Each surgeon has a stake in this company, and they want to feel proud to be part of Proliance. And technology plays a huge role in that.” </a></p> <img src="/sites/healthtechmagazine.net/files/styles/photo_quote_thumb/public/2019-11/190718.Curt-Kwak-59%20copy.jpg?itok=aqz3e6hz" width="60" height="60" alt="Curt Kwak, Proliance Surgeons, CIO" typeof="foaf:Image" /> <p class='speaker'> <span>Curt Kwak</span> Proliance Surgeons, CIO </p> </div> </div> Tue, 19 Nov 2019 21:17:44 +0000 andrew.steger_ofuW 43136 at https://healthtechmagazine.net How Are Advancements in Technology Impacting Patient Care? https://healthtechmagazine.net/article/2019/11/how-are-advancements-technology-impacting-patient-care <span>How Are Advancements in Technology Impacting Patient Care?</span> <span><span lang="" about="/dashboard/rickyribeiro-3" typeof="schema:Person" property="schema:name" datatype="">andrew.steger_ofuW</span></span> <span>Tue, 11/19/2019 - 12:50</span> <div><p>Recent progress in technological development has demonstrated <strong>the potential to overhaul how patient care is being administered</strong> — from wearables that can <a href="https://healthtechmagazine.net/article/2019/02/how-wearables-can-help-battle-heart-disease">help battle heart disease</a> to AI models that can <a href="https://healthtechmagazine.net/article/2019/10/how-hospitals-are-using-ai-detect-and-treat-sepsis">detect and treat sepsis</a>.</p> <p>On Monday in Philadelphia, doctors presented new research at the <a href="https://professional.heart.org/professional/EducationMeetings/MeetingsLiveCME/ScientificSessions/UCM_316900_Scientific-Sessions.jsp" target="_blank">American Heart Association’s Scientific Sessions</a> from their own studies about devices that they believe can have <strong>a positive impact on the future of care delivery</strong>. The presentations offered attendees data not previously available outside of their own hospitals.</p> <p><strong>Here’s a deeper look</strong> at some of the studies conducted by these doctors as well as the results they shared:</p> </div> <div> <div class="field-author"><a href="/author/jen-miller" hreflang="en">Jen A. Miller</a></div> </div> Tue, 19 Nov 2019 17:50:13 +0000 andrew.steger_ofuW 43131 at https://healthtechmagazine.net