HealthTech Magazine - Technology Solutions That Drive Healthcare https://healthtechmagazine.net/rss.xml en Fact or Fallacy: Is Edge Computing Poised to Disrupt Healthcare? https://healthtechmagazine.net/article/2019/04/fact-or-fallacy-edge-computing-poised-disrupt-healthcare <span>Fact or Fallacy: Is Edge Computing Poised to Disrupt Healthcare?</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Thu, 04/18/2019 - 14:35</span> <div><p>Centralization has been a predominant paradigm in healthcare computing for the past several decades. Originally, this meant that provider organizations operated large, centralized data centers that housed mainframes and servers designed to serve as the industry’s computing workhorses.</p> <p>Recent technological advancements are starting to shift that paradigm, however. <strong>Miniaturized computing devices, abundant wireless bandwidth and long-duration batteries </strong>combine to offer a strong argument for moving some of that power out of the data center and to the edge of the network.</p> <p>Will the Internet of Things ultimately drive computing to the edge in healthcare? Let’s look at some common statements circulating about edge computing in healthcare organizations and decide whether they are fact or fallacy.</p> <p><a href=" https://blog.cdw.com/security/just-in-time-video-surveillance-for-healthcare" target="_blank"><em><strong>SEE MORE:</strong> Learn how edge computing can optimize healthcare video surveillance.</em></a></p> <h2 id="toc_0">Fact: IoT Is Driving Computing to the Edge</h2> <p>There’s no doubt that IoT is the driving force behind the push to edge computing across industries. Over the past decade, we’ve <strong>witnessed the deployment of distributed sensors across virtually every aspect of our lives</strong>. Our vehicles are fitted with sensors that help us stay in our lanes on the highway and automatically summon help over a wireless connection if we’re involved in a crash. Our homes have smart thermostats that deploy intelligent algorithms that heat and cool efficiently and predict our arrival and departure times. We even have coffee machines in our office break rooms that predict when they will run out of supplies and automatically place an order with the vendor.</p> <p>All these solutions involve placing sensors and computing power at the edge, and there’s no reason to believe that these same technologies won’t play an important role in healthcare as well. Patients already use blood pressure monitors, insulin pumps and other home health monitoring devices that automatically provide data to their physicians. <a href="https://healthtechmagazine.net/article/2019/04/5-ways-telehealth-taking-modern-healthcare-next-level">Telemedicine technology</a> now places diagnostic devices at remote locations that may be manipulated by a physician or medical technician located ­hundreds of miles from the patient.</p> <p>Expect to see these edge-based technologies continue to grow in the coming years.</p> <p><a href="https://healthtechmagazine.net/article/2018/10/hospitals-look-innovation-inspire-design" target="_blank"><em><strong>MORE FROM HEALTHTECH:</strong> Check out how innovative hospitals are combinging technology and design.</em></a></p> <h2 id="toc_1">Fallacy: Edge Computing Will Replace Cloud Computing</h2> <p>While it may seem like an obvious conclusion that the growth of edge computing will supplant the use of on-premises and cloud-based centralized computing approaches, this is not necessarily the case. <strong>Deployment of computing resources is not a zero-sum game</strong>, and it’s very likely that centralized resources will continue their growth in conjunction with a significant rise in edge technologies.</p> <p>For example, healthcare providers may wish to deploy newer and more powerful devices inside their patients’ homes to increase both the amount of information collected and real-time analytics performed on that data. While a patient’s home heart monitor might be able to conduct analysis at the edge, it also likely feeds that data back to a centralized server in the cloud for both long-term storage and additional analysis. The growth of edge computing will increase the need for cloud computing capabilities.</p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/digital-transformation-trends.html" target="_blank"><img alt="Digital%20Transformation_IR_1.jpg" data-entity-type="" data-entity-uuid="" src="/sites/healthtechmagazine.net/files/Digital%20Transformation_IR_1.jpg" /></a></p> <h2 id="toc_2">Fact: Future Wireless Technologies Will Bolster Edge Computing</h2> <p>Inferior communications capabilities are one of the <strong>greatest barriers to many edge computing deployments</strong>. For example, firms that manage large healthcare logistics operations could benefit from the deployment of IoT sensors throughout the supply chain. A shipment of temperature-sensitive pharmaceuticals could be monitored from the time it leaves the factory until it reaches the pharmacy.</p> <p>While monitoring certainly takes place today, it is often done in a localized manner and may be much more reactive than proactive, telling the end customer that the shipment spoiled, for example, but providing no preventive recourse. In a proactive edge computing deployment, <strong>sensors can carefully monitor the environmental conditions surrounding a shipment</strong> and trigger an alarm to a centralized operations center at the earliest sign of deteriorating conditions. The operations team can then reach out to a truck driver, warehouse supervisor or other relevant support staff and have them intervene immediately, saving the shipment from damage.</p> <p>That immediate proactive reaction depends on constant availability of wireless communications throughout the supply chain. Proactive alerts are only useful if they are received before the product is irreversibly damaged. The deployment of new wireless technologies will increase the bandwidth and range of wireless connections, allowing healthcare organizations to realize the potential of end-to-end supply chain monitoring. These same benefits extend to patient health monitoring and other applications.</p> </div> <div> <div class="field-author"><a href="/author/mike-chapple" hreflang="en">Mike Chapple</a></div> </div> Thu, 18 Apr 2019 18:35:53 +0000 juliet.vanwagenen_22746 42416 at https://healthtechmagazine.net ATA19: Former Cleveland Clinic CEO Toby Cosgrove Bullish on Telehealth’s Future https://healthtechmagazine.net/article/2019/04/ata19-former-cleveland-clinic-ceo-toby-cosgrove-bullish-telehealths-future <span>ATA19: Former Cleveland Clinic CEO Toby Cosgrove Bullish on Telehealth’s Future</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Wed, 04/17/2019 - 10:38</span> <div><p>In a closing discussion with health economist Jane Sarasohn-Kahn at the <a href="https://healthtechmagazine.net/ata19">American Telemedicine Association’s 2019 conference</a> in New Orleans on Tuesday, Toby Cosgrove compared the trajectory of telehealth in the U.S. with flying on an airplane.</p> <p>“It’s really slow to take off, but then it zooms up,” the former <a href="https://my.clevelandclinic.org/" target="_blank">Cleveland Clinic</a> CEO said. “It’s going to be part of people’s expectations as we move to more consumer-oriented care, particularly for millennials.”</p> <p>Cosgrove, who now serves as an adviser to Cleveland Clinic, as well as <a href="https://www.cdw.com/content/cdw/en/brand/google-interstitial.html?enkwrd=google" target="_blank">Google</a>, stressed that patients aren’t going to want to go to the hospital for advice or testing; rather, they’ll want to stay as far away from a doctor’s office as possible.</p> <p>“They get their food delivered. They get Uber to pick them up right at their door. <strong>Why should healthcare be any different?</strong>” he said.</p> <p><em><a href="https://healthtechmagazine.net/ata19" target="_blank"><strong>MORE FROM HEALTHTECH:</strong> Check out all of our stories from ATA19.</a></em></p> <h2>Telehealth a Boon for Monitoring and Second Opinions</h2> <p>At Cleveland Clinic, Cosgrove said telehealth has been a boon, particularly because of trouble getting enough intensivists to cover hospitals around the clock. The organization monitors all of its intensive-care beds <strong>24 hours a day</strong>.</p> <p>“It’s done two things: reduce the length of stay in the intensive-care unit and reduce the mortality rate,” he said. “It’s hard to argue with those.”</p> <p>It’s also helping the health system’s primary care physicians to get quick second opinions from specialists at the main facility.</p> <p>“There are a lot of ways, both internally and externally, that you can use the <strong>communication capabilities</strong> that are there,” Cosgrove said.</p> <p><em><a href="https://twitter.com/CDW_Healthcare" target="_blank"><strong>JOIN THE CONVERSATION: </strong>Follow @CDW_Healthcare on Twitter for continued ATA19 coverage.</a></em></p> <h2>Coverage and Licensing Hurdles to Telehealth Still Persist</h2> <p>While reimbursement continues to be a barrier to telehealth use, Cosgrove said it’s a hurdle that’s gradually eroding, particularly thanks to new Centers for Medicare &amp; Medicaid Services <a href="https://www.cms.gov/newsroom/press-releases/cms-finalizes-policies-bring-innovative-telehealth-benefit-medicare-advantage" target="_blank">policies</a>.</p> <p>“<strong>Medicare is now paying for telehealth</strong>. An increasing number of insurance companies are paying for telehealth visits, and more and more emphasis is going to be on the consumer paying,” he said. “Look at what’s going on across the country with copays. Copays get pretty high after a while, and so the pay for a televisit is going to be similar to a copay, and with much more convenience.”</p> <p>One hurdle that remains, which Cosgrove would like to see modified, is licensing.</p> <p>“One of the things I’d like to see change is the ridiculousness we have of licensing in every state,” he said. “We have to license in<strong> 50 states</strong>. It’s crazy. I don’t know why we do that. That clearly is something from the Dark Ages that we need to get past.”</p> <p><em><a href="https://healthtechmagazine.net/ata19">Keep this page bookmarked</a> for articles from the event. Follow us on Twitter <a href="https://twitter.com/CDW_Healthcare" target="_blank">@CDW_Healthcare</a>, as well as the official organization account, <a href="https://twitter.com/AmericanTelemed" target="_blank">@AmericanTelemed</a>, and join the conversation using the hashtag #ATA19.</em></p> </div> <div> <div class="field-author"><a href="/author/dan-bowman" hreflang="en">Dan Bowman</a></div> </div> Wed, 17 Apr 2019 14:38:55 +0000 juliet.vanwagenen_22746 42411 at https://healthtechmagazine.net ATA19: Why Providers Must Prioritize Virtual Care Training https://healthtechmagazine.net/article/2019/04/ata19-why-providers-must-prioritize-virtual-care-training <span>ATA19: Why Providers Must Prioritize Virtual Care Training</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Tue, 04/16/2019 - 12:23</span> <div><p>As the use of telehealth and mobile devices in healthcare continues to expand, the number of medical virtualists — clinicians who use technology and the data from those tools to interact with and care for patients — proliferates as well.</p> <p>Still, <strong>standardized training is sorely lacking for the industry</strong>, say Dr. Dana Schinasi, medical director for telehealth programs at the <a href="https://www.luriechildrens.org/" target="_blank">Ann &amp; Robert H. Lurie Children’s Hospital of Chicago</a>, and Dr. Mark Lo, telehealth and digital health director at Seattle Children’s Hospital. Speaking Monday at the <a href="http://www.ata2019.org/" target="_blank">American Telemedicine Association’s 2019 conference</a> in New Orleans, Schinasi and Lo focused on the challenges still looming when it comes to virtual care and why training and education of clinicians cannot be ignored.</p> <p>“At the end of the day, Mark and I will both tell you:<strong> Training is a nuisance, but we really firmly believe it is a necessity</strong>,” Schinasi said. </p> <p><em><a href="https://healthtechmagazine.net/ata19" target="_blank"><strong>MORE FROM HEALTHTECH: </strong>Check out all of our stories from ATA19.</a></em></p> <h2>Experienced Clinicians Need to Buy In to Telehealth</h2> <p>For starters, Schinasi said, clinicians have not all bought in, particularly more seasoned doctors who are better equipped from a <strong>care experience perspective</strong> to help patients virtually.</p> <p>“The ones who are close to retirement, who have been doing this the longest, those are the ones I wanted in front of a screen. The ones who could look across a room and say, ‘That child is sick. That child is not sick. This is what they need,’” she said. “But they’re the ones who turn and walk the other direction when they hear anything related to technology, saying, ‘I don’t even have a smartphone — I have a flip phone.”</p> <p>On the flip side, Schinasi said, pediatric clinicians in their first year out of medical school are generally not ready to practice telemedicine because of the skill required.</p> <p>“It has nothing to do with the fact that you’re extremely fast at using technology or you’re in that generation where technology doesn’t scare you,” she said. “<strong>Through training, you get to really hear what makes people tick</strong>, what makes them afraid, what makes them ready to come to the table.”</p> <p><em><a href="https://twitter.com/CDW_Healthcare" target="_blank"><strong>JOIN THE CONVERSATION:</strong> Follow @CDW_Healthcare on Twitter for continued ATA19 coverage.</a></em></p> <h2>Providers Must Understand the Nuances of Remote Care</h2> <p>What’s more, Lo said, physicians must understand the nuances of caring for patients virtually versus in person. <a href="https://healthtechmagazine.net/article/2019/03/how-providers-are-leveraging-technology-enhance-patient-experience">Recent incidents</a> in which patients deemed the use of telehealth technology inappropriate for their circumstances have put a spotlight on the importance of training doctors about how and when such tools should be leveraged.</p> <p>“We are not taught in medical school how to be in front of the camera,” Lo said. “In medical school, they teach you how to have bedside manner, how to look patients in the eye, how to convey empathy and show them that you’re listening to them. But all of those skills don’t automatically translate into the virtual space.”</p> <p>Schinasi said that it’s often the little things that matter in training, such as considering the optics of taking notes on camera instead of looking into the camera, or of checking a smartphone for updates on a patient’s case during a visit.</p> <p>“In this day and age, where everyone’s on the phone all the time, patients might think I’m disengaged,” she said. “<strong>Doctors need to know these things for situational awareness</strong>.”</p> <h2>Figure Out What Virtual Care Training Works</h2> <p>To that end, Lo said, it’s critical to <strong>figure out ways to make training less of a headache</strong>. Currently, no federal or state mandate exists for virtual training, and every organization approaches the task differently.</p> <p>Lo and Schinasi said they often exchange feedback with each other about their approaches to training to determine what works and what doesn’t. Schinasi, for instance, said her organization — where practicing telemedicine requires privileges similar to those required of a clinician to go into surgery — mixes in roundtable sessions with one-on-one training. The first approach sometimes ends up serving as a focus group of sorts, inevitably leading to operations changes that might not have been discovered with only individual training.</p> <p>“<strong>To get a telemedicine program off the ground takes time</strong>,” she said.</p> <p>Added Lo, whose telemedicine program also requires privileges to practice, “We’re trying to coalesce something that we don’t have precedent for.”</p> <p><em><a href="https://healthtechmagazine.net/ata19">Keep this page bookmarked</a> for articles from the event. Follow us on Twitter <a href="https://twitter.com/CDW_Healthcare" target="_blank">@CDW_Healthcare</a>, as well as the official organization account, <a href="https://twitter.com/AmericanTelemed" target="_blank">@AmericanTelemed</a>, and join the conversation using hashtags including #ATA19.</em></p> </div> <div> <div class="field-author"><a href="/author/dan-bowman" hreflang="en">Dan Bowman</a></div> </div> Tue, 16 Apr 2019 16:23:42 +0000 juliet.vanwagenen_22746 42406 at https://healthtechmagazine.net ATA19: NYU Langone Health’s Path to Telehealth Success https://healthtechmagazine.net/article/2019/04/ata19-nyu-langone-healths-path-telehealth-success <span>ATA19: NYU Langone Health’s Path to Telehealth Success</span> <span><span lang="" about="/dashboard/danielbowman26806" typeof="schema:Person" property="schema:name" datatype="">daniel.bowman_26806</span></span> <span>Mon, 04/15/2019 - 13:32</span> <div><p>In standing up its virtual health program, leaders at <a href="https://nyulangone.org/" target="_blank">NYU Langone Health</a> <strong>knew they did not want a buffet of various applications and systems overlapping and competing with one another</strong>. Healthcare, after all, is a complicated enough endeavor for patients in New York City who want things quickly and efficiently, says Dr. Paul Testa, the organization’s chief medical information officer.</p> <p>“Getting from Brooklyn by ferry to our mother ship — our main large hospital — that’s like driving across a large state sometimes,” said Testa, speaking Sunday at the <a href="http://www.ata2019.org/" target="_blank">American Telemedicine Association’s 2019 conference</a> in New Orleans. “That can be a <strong>two- to three-hour proposition</strong>. We have a problem with infrastructure in New York City.”</p> <p>To that end, Testa and others at NYU Langone set out from the get-go to create a <strong>centralized programmatic governance within IT</strong> that offered a single patient experience.</p> <p>“We were going to partner with every program that wanted to stick its foot in the water of telemedicine,” Testa said. “<strong>We wanted scalable technology</strong>; we did not want 17 different vendors.”</p> <p><a href="https://healthtechmagazine.net/ata19" target="_blank"><em><strong>MORE FROM HEALTHTECH:</strong> Check out all of our stories from the American Telemedicine Association’s ATA19 conference.</em></a></p> <h2 id="toc_0">A Top-Down Effort Focused on Connecting with Current Patients</h2> <p>The program, which represents a <strong>$9 billion entity and 6 million lives</strong>, was initiated by NYU Langone’s dean and CEO in March 2016. It required the creation of a virtual health steering board — which meets every other month and consists of leaders throughout the organization, including the chief legal counsel, the head of managed care contracts and many others, who provide insights about different programmatic needs — as well as a workgroup committee, which consists of clinical practice leaders.</p> <p>By September of that year, a <strong>post-emergency department discharge follow-up pilot</strong> was launched, and a year later, <strong>ED telepsychiatry and virtual urgent care pilots</strong> had also been launched.</p> <p>In January 2019, NYU Langone conducted its <strong>5,000th MyChart video visit</strong>.</p> <p>“It wasn’t so much about looking for new patients as <strong>making sure our current patients are serviced in a connected way</strong> to their primary care docs, to their surgeons, to their mental health providers.”</p> <p><a href="https://twitter.com/CDW_Healthcare" target="_blank"><em><strong>JOIN THE CONVERSATION:</strong> Follow @CDW_Healthcare on Twitter for continued ATA19 coverage.</em></a></p> <h2 id="toc_1">Marketing, Quality and Satisfaction Key to Fast Expansion</h2> <p>The setup, which runs through NYU Langone’s Epic electronic health record system, also leverages technology from <a href="https://www.cdw.com/content/cdw/en/brand/cisco.html?enkwrd=cisco" target="_blank">Cisco</a> and <a href="https://www.cdw.com/search/?key=vidyo&amp;ctlgfilter=&amp;searchscope=all&amp;sr=1" target="_blank">Vidyo</a>. There currently are <strong>more than 25 programs live across the health system</strong>, Testa said, including transplant post-op video visits, travel medicine video visits and diabetes remote patient monitoring.</p> <p>What’s more, Testa said, doctors at <a href="https://healthtechmagazine.net/article/2018/10/hospitals-look-innovation-inspire-design">NYU Langone’s Helen L. and Martin S. Kimmel Pavilion</a>, which opened in 2018, can leverage the system via <a href="https://www.cdw.com/content/cdw/en/brand/samsung-interstitial.html%20?enkwrd=samsung" target="_blank">Samsung</a> tablets and a <strong>75-inch HD display dubbed MyWall to conduct video visits</strong> — including discharge visits — with patients.</p> <p>Jason Sherwin, associate director of virtual health at NYU Langone, said that since January 2017, its virtual health initiative has experienced <strong>23 percent month-over-month growth</strong>. Currently, <strong>more than 380 providers have telemedicine access</strong>.</p> <p>“It seems like every week we’re adding more docs,” Sherwin said.</p> <p>A major key to that growth has been the organization’s <strong>scaling strategy</strong>, which includes gathering a plethora of patient data through surveys about their experiences, as well as marketing to raise awareness about the effort.</p> <p>“<strong>Marketing is huge</strong>,” Sherwin said. “We’ve been incredibly lucky to have a strong marketing and communications team that’s helped us.”</p> <p>Also crucial has been satisfied clinician users sharing their experiences with fellow doctors.</p> <p>“If you build it, they will not necessarily come,” Sherwin said. “A lot of this is finding your <strong>provider evangelist </strong>in each of your clinical service lines and working with them to really drive that need and desire among their peers.”</p> <p><em><a href="https://healthtechmagazine.net/ata19">Keep this page bookmarked</a> for articles from the event. Follow us on Twitter <a href="https://twitter.com/CDW_Healthcare" target="_blank">@CDW_Healthcare</a>, as well as the official organization account, <a href="https://twitter.com/AmericanTelemed" target="_blank">@AmericanTelemed</a>, and join the conversation using hashtags including #ATA19.</em></p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/modern-workforce.html?cm_mmc=Vanity-_-modernworkforce-_-NA-_-042018" target="_blank"><img alt="Modern-Workforce_the-office.jpg" data-entity-type="" data-entity-uuid="" src="https://biztechmagazine.com/sites/biztechmagazine.com/files/Modern-Workforce_the-office.jpg" /></a></p> </div> <div> <div class="field-author"><a href="/author/dan-bowman" hreflang="en">Dan Bowman</a></div> </div> Mon, 15 Apr 2019 17:32:14 +0000 daniel.bowman_26806 42401 at https://healthtechmagazine.net ATA19: How Telehealth Can Help the Health Industry Rethink Value https://healthtechmagazine.net/article/2019/04/ata19-how-telehealth-can-help-health-industry-rethink-value <span>ATA19: How Telehealth Can Help the Health Industry Rethink Value</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Mon, 04/15/2019 - 10:23</span> <div><p>Value in healthcare varies from patient to patient, but tends to fall into three categories — capability, comfort and calm — says Elizabeth Teisberg, executive director of the Value Institute for Health and Care at the <a href="https://dellmed.utexas.edu/" target="_blank">University of Texas at Austin Dell Medical School</a>.</p> <p>To that end, Teisberg, who delivered the opening keynote Sunday at the <a href="http://www.ata2019.org/" target="_blank">American Telemedicine Association 2019</a> conference in New Orleans, said that it's time for healthcare organizations to stop thinking about the patient experience in terms of better parking or music in the hallways and put more emphasis on what moves the needle for patients.</p> <p><em><a href="https://twitter.com/CDW_Healthcare" target="_blank"><strong>JOIN THE CONVERSATION:</strong> Follow @CDW_Healthcare on Twitter for continued ATA19 coverage.</a></em></p> <p>Telehealth, she said, is a tool that can help in a lot of ways.</p> <p>“People talk about how we’re moving from volume to value, and I kind of think we’re getting that wrong,” Teisberg said. “The move we need is not from volume to value; the point is not to downsize. <strong>We want to be able to serve everyone</strong>. We want to create high-value services and take those to volume and make that the norm. That’s the road of telehealth.”</p> <p><em><a href="https://healthtechmagazine.net/ata19" target="_blank"><strong>MORE FROM HEALTHTECH: </strong>Check out all of our stories from ATA19.</a></em></p> <h2>Innovation Impacts Quality of Life and Dignity of Death</h2> <p>Currently, Teisberg said, we’re not getting enough value from our healthcare system. Part of that, she said, is because of the slow pace of innovation in the industry; she said it’s repeated often that it takes <strong>17 years for an innovation </strong>to go from the first trial into the average practice.</p> <p>“It’s so important. It’s quality of life and dignity of death, and it affects all of us,” Teisberg said. “How are we letting the innovation in this critical sector of the economy be so slow?”</p> <p>That’s where a <strong>new approach to value</strong> comes into play, she said. Fundamentally, organizations would benefit by thinking about value from a holistic standpoint, emphasizing both better outcomes and patient preferences.</p> <p>“The fundamental question we need to ask our patients is, ‘How are you?’” said Teisberg, who emphasized that care needs to be relationship-centered. “<strong>Living in good health is inherently less expensive than living in poor health</strong>.”</p> <p><a href="https://healthtechmagazine.net/resources/white-paper/seeing-possibilities-telehealth" target="_blank"><em><strong>DOWNLOAD:</strong> Check out our white paper to learn how to start implementing telehealth today.</em></a></p> <h2>Focus Telehealth Efforts on Delighting Patients</h2> <p>Speaking during another session on Sunday, <a href="https://healthcare.utah.edu/" target="_blank">University of Utah Health</a>’s Clinical Operations Officer Nate Gladwell agreed with Teisberg. Telehealth, he said, is just one tool that needs to be part of a larger patient care strategy focused on delighting patients.</p> <p>“If you’re launching direct-to-consumer, you have to find out how and why you’re doing it,” Gladwell said. “You need to <strong>focus on your job to be done</strong>; if your job to be done is to just get more people through the door, I think you’re using the wrong product for that.”</p> <p>Instead, Gladwell said, telehealth should be used to create a better experience, such as easing follow-up after surgery, rather than requiring a patient to take a chunk of time out of their day for what ends up being a quick visit. <strong>More than 80 percent</strong> of patients surveyed who have leveraged Utah’s virtual visits have said they are extremely satisfied, he said.</p> <p>“Schlepping patients in just to say everything looks great after <strong>two minutes</strong> is not the way to go,” Gladwell said.</p> <p><em><a href="https://healthtechmagazine.net/ata19">Keep this page bookmarked</a> for articles from the event. Follow us on Twitter <a href="https://twitter.com/CDW_Healthcare" target="_blank">@CDW_Healthcare</a>, as well as the official organization account, <a href="https://twitter.com/AmericanTelemed" target="_blank">@AmericanTelemed</a>, and join the conversation using the hashtag #ATA19.</em></p> </div> <div> <div class="field-author"><a href="/author/dan-bowman" hreflang="en">Dan Bowman</a></div> </div> Mon, 15 Apr 2019 14:23:27 +0000 juliet.vanwagenen_22746 42396 at https://healthtechmagazine.net ATA 19 https://healthtechmagazine.net/ad/ata-19 <span>ATA 19</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Mon, 04/15/2019 - 10:18</span> <div><p>Follow <em>HealthTech</em>'s coverage of the American Telemedicine Association’s Annual Conference &amp; Expo in New Orleans.</p> </div> <div class="pw-widget pw-size-medium pw-layout-vertical" data-layout="vertical" data-url="https://healthtechmagazine.net/ad/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <span> <span>Apr</span> <span>15</span> <span>2019</span> </span> <a class="pw-button-twitter cdw-taboola-social"></a> <a class="pw-button-facebook cdw-taboola-social"></a> <a class="pw-button-linkedin cdw-taboola-social"></a> <a class="pw-button-reddit cdw-taboola-social"></a> <a class="pw-button-flipboard cdw-taboola-social"></a> <a class="pw-button-email cdw-taboola-social"></a> <!-- Pinterest button is in EdTechk12 theme's vertical template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-counter="true" data-url="https://healthtechmagazine.net/ad/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter cdw-taboola-social"></a> <a href="https://twitter.com/search?f=realtime&amp;q=https%3A%2F%2Fhealthtechmagazine.net%2Frss.xml%3Fdestination%3D%2Fnode%2F41056%2Fedit%26amp%3B_exception_statuscode%3D403" target="_blank"><span class="pw-box-counter cdw-taboola" data-channel="twitter"></span></a> </div> <div> <a class="pw-button-facebook cdw-taboola-social"></a> </div> <div> <a class="pw-button-linkedin cdw-taboola-social"></a> </div> <div> <a class="pw-button-reddit cdw-taboola-social"></a> </div> <div> <a class="pw-button-flipboard cdw-taboola-social"></a> </div> <div> <a class="pw-button-email cdw-taboola-social"></a> </div> <!-- Pinterest button is in EdTechk12 theme's horizontal template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-url="https://healthtechmagazine.net/ad/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter"></a> <span class="pw-box-counter" pw:channel="twitter"></span> </div> <div> <a class="pw-button-facebook"></a> <span class="pw-box-counter" pw:channel="facebook"></span> </div> </div> Mon, 15 Apr 2019 14:18:32 +0000 juliet.vanwagenen_22746 42391 at https://healthtechmagazine.net ATA 19 https://healthtechmagazine.net/ata-19 <span>ATA 19</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Mon, 04/15/2019 - 10:13</span> <div><p>Follow <em>HealthTech</em>'s coverage of the American Telemedicine Association’s Annual Conference &amp; Expo in New Orleans.</p> </div> <div> <div>Event Image Toggle</div> <div>Off</div> </div> <div class="pw-widget pw-size-medium pw-layout-vertical" data-layout="vertical" data-url="https://healthtechmagazine.net/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <span> <span>Apr</span> <span>15</span> <span>2019</span> </span> <a class="pw-button-twitter cdw-taboola-social"></a> <a class="pw-button-facebook cdw-taboola-social"></a> <a class="pw-button-linkedin cdw-taboola-social"></a> <a class="pw-button-reddit cdw-taboola-social"></a> <a class="pw-button-flipboard cdw-taboola-social"></a> <a class="pw-button-email cdw-taboola-social"></a> <!-- Pinterest button is in EdTechk12 theme's vertical template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-counter="true" data-url="https://healthtechmagazine.net/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter cdw-taboola-social"></a> <a href="https://twitter.com/search?f=realtime&amp;q=https%3A%2F%2Fhealthtechmagazine.net%2Frss.xml%3Fef_id%3DV8jEzQAAAIGujCS3%253A20160902001613%253As" target="_blank"><span class="pw-box-counter cdw-taboola" data-channel="twitter"></span></a> </div> <div> <a class="pw-button-facebook cdw-taboola-social"></a> </div> <div> <a class="pw-button-linkedin cdw-taboola-social"></a> </div> <div> <a class="pw-button-reddit cdw-taboola-social"></a> </div> <div> <a class="pw-button-flipboard cdw-taboola-social"></a> </div> <div> <a class="pw-button-email cdw-taboola-social"></a> </div> <!-- Pinterest button is in EdTechk12 theme's horizontal template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-url="https://healthtechmagazine.net/ata-19" data-title="ATA 19" data-via="CDW_Healthcare" data-button-background="none"> <div> <a class="pw-button-twitter"></a> <span class="pw-box-counter" pw:channel="twitter"></span> </div> <div> <a class="pw-button-facebook"></a> <span class="pw-box-counter" pw:channel="facebook"></span> </div> </div> Mon, 15 Apr 2019 14:13:10 +0000 juliet.vanwagenen_22746 42386 at https://healthtechmagazine.net Infrastructure Overhaul Sets Up Future Success for Senior Care [#Infographic] https://healthtechmagazine.net/article/2019/04/infrastructure-overhaul-sets-future-success-senior-care-infographic <span>Infrastructure Overhaul Sets Up Future Success for Senior Care [#Infographic]</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Wed, 04/10/2019 - 14:47</span> <div><p>As <a href="https://healthtechmagazine.net/senior-care">senior care organizations increasingly leverage technology</a> to <strong>streamline care for patients and residents</strong>, reliability and flexibility are critical. But when <a href="https://stonegatesl.com/" target="_blank">StoneGate Senior Living</a> assessed its IT infrastructure, it determined an upgrade was necessary. With help from CDW, <a href="https://healthtechmagazine.net/media/video/stonegate-senior-living-leverages-hyperconvergence-enhance-care-delivery">the organization modernized its data center foundation</a>, turning to hyperconverged storage and compute. <p></p></p> <p>Here’s how the upgrade is helping to improve StoneGate:</p> <p><p><img alt="Stonegate Senior Living" data-entity-type="" data-entity-uuid="" src="/sites/healthtechmagazine.net/files/HT_StoneGate_infogram_web.jpg" /></p></p> </div> <div> <div class="field-author"><a href="/author/dan-bowman" hreflang="en">Dan Bowman</a></div> </div> Wed, 10 Apr 2019 18:47:43 +0000 juliet.vanwagenen_22746 42381 at https://healthtechmagazine.net How Collaboration Tools Bolstered Innovation for Optima Healthcare Solutions https://healthtechmagazine.net/article/2019/04/how-collaboration-tools-bolstered-innovation-optima-healthcare-solutions <span>How Collaboration Tools Bolstered Innovation for Optima Healthcare Solutions</span> <span><span lang="" about="/dashboard/julietvanwagenen22746" typeof="schema:Person" property="schema:name" datatype="" content="juliet.vanwagenen_22746">juliet.vanwage…</span></span> <span>Tue, 04/09/2019 - 15:19</span> <div><p>When Jason James joined <a href="https://www.optimahcs.com/" target="_blank">Optima Healthcare Solutions</a> as CIO two years ago, he found the organization was almost entirely without collaboration solutions, much less workforce tools that could empower workers and bolster productivity.</p> <p>“<strong>Healthcare is historically not driven by innovation</strong>,” said James, speaking at CDW’s Future of Work SummIT in Atlanta on Tuesday. “It should be, but it’s not.”</p> <p><a href="https://www.cdw.com/content/cdw/en/solutions/digital-workspace.html?gclid=EAIaIQobChMImpiZ79TD4QIVGYGzCh2F9wb8EAAYASAAEgJ_0fD_BwE&amp;cm_ven=acquirgy&amp;cm_cat=google&amp;cm_pla=S3+Digital+Workspace&amp;cm_ite=CDW+Digital+Workspace+E&amp;ef_id=EAIaIQobChMImpiZ79TD4QIVGYGzCh2F9wb8EAAYASAAEgJ_0fD_BwE:G:s&amp;s_kwcid=AL!4223!3!196255989577!e!!g!!cdw%20digital%20workspace&amp;s_kwcid=AL!4223!3!196255989577!e!!g!!cdw%20digital%20workspace" target="_blank"><em><strong>SEE MORE: </strong>Get started on transformation with digital workspace solutions.</em></a></p> <p>He noted that the industry is often viewed internally as being too <strong>bogged down by regulation</strong> to make innovation a priority. Moreover, Optima Healthcare Solutions, which provides Software as a Service to outpatient practices, was experiencing uptime, skill and collaboration challenges.</p> <p>James was determined not to “let compliance equal complacency,” and <strong>set out on a path for digital transformation</strong> that aimed to introduce collaboration tools — the organization was using email as its only tool — and enable a remote workforce. At the time, only one employee was working remotely.</p> <p>Over the course of a year, James and his team set their sights on supporting BYOD for employees and empowering a remote workforce. As a result, the company has seen significant improvements in workflow and collaboration, and more than half the company now works remotely two to three times per week.</p> <p>“Most of my team and I see each other <strong>four or five times a year</strong>, but because of the collaborative nature of tools I can interact with them on a daily basis. We have video chats, we share files in real time — we are no longer tied to just email. So, no matter where someone works, they can still do their job not only securely but also effectively,” he said.</p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/modern-workforce.html?cm_mmc=Vanity-_-modernworkforce-_-NA-_-042018" target="_blank"><img alt="Modern-Workforce_the-office.jpg" data-entity-type="" data-entity-uuid="" src="https://biztechmagazine.com/sites/biztechmagazine.com/files/Modern-Workforce_the-office.jpg" /></a></p> <h2>4 Ways to Better Champion Collaboration Tools</h2> <p>But digital transformation doesn’t happen in a vacuum, and <strong>introducing tools was only half the story</strong> for Optima Healthcare Solutions. James sought not just to enable, but to empower a digital workforce. Introducing a new collaborative culture required buy-in from employees.</p> <p>“All transformation is a cultural transformation,” he noted. “And if you’re going to be successful with digital transformation you can’t force technology on people. <strong>People have to get excited</strong>.”</p> <p><em><a href="https://biztechmagazine.com/media/video/how-technology-accelerating-workplace-evolution" target="_blank"><strong>VIDEO:</strong> Accelerate workplace evolution with the right tech solutions.</a></em></p> <p>He offered the following advice:</p> <p><strong>1. Understand the Business: </strong>James recommended sitting down with both employees and C-suite executives as often as necessary to gain a full understanding of what tools can best empower the workforce, as well as the best way to bring them to bear.</p> <p><strong>2. Be Open:</strong> Saying no to IT needs or ideas is a recipe for introducing shadow IT into an organization. But by being open to suggestions and feedback, CIOs can avoid this. “No one is going to go to shadow IT if you can do it cheaper and better,” said James.</p> <p><strong>3. Pay Attention to Employees: </strong>Engagement isn’t all about technology. James introduced “Mentorship Mondays,” which helped to build trust between himself and members of his team and helped engagement and problem-solving to flourish.</p> <p><strong>4. Create Cheerleaders: </strong>From the CEO to enthusiastic change agents, having advocates for technology within the organization will be far more effective than simply laying out adoption mandates.</p> <p>Approaching transformation in this way has paid off not just for Optima Healthcare Solutions, but for James’s IT department in particular, as he has <strong>retained 98 percent of his employees during his two-year tenure</strong>.</p> <p>“Through the projects I have undertaken with my own team, our IT department has the lowest attrition rate across the entire company because we made cultural adaptation a priority,” he said.</p> <p><em><a href="https://biztechmagazine.com/future-work-summit-enabling-teamwork-and-innovation-modern-technologies">Check out our event page</a> for more articles and videos from the CDW Future of Work </em><em>SummIT</em><em>.</em></p> </div> <div> <div class="field-author"><a href="/author/juliet-van-wagenen" hreflang="en">Juliet Van Wagenen</a></div> </div> Tue, 09 Apr 2019 19:19:59 +0000 juliet.vanwagenen_22746 42376 at https://healthtechmagazine.net How Precision Medicine Can Improve the Quality of Care https://healthtechmagazine.net/article/2019/04/how-precision-medicine-can-improve-quality-care <span>How Precision Medicine Can Improve the Quality of Care</span> <span><span lang="" about="/dashboard/danielbowman26806" typeof="schema:Person" property="schema:name" datatype="">daniel.bowman_26806</span></span> <span>Tue, 04/09/2019 - 10:52</span> <div><p>Precision medicine isn’t the future of healthcare; it’s here now.</p> <p>In the past few years:</p> <ul><li><strong>Science has rapidly advanced</strong>, enabling providers to use genomic information to arrive at accurate diagnoses sooner, and to determine the most effective care plans for individual patients faster. </li> <li><strong>Pharmaceutical companies have developed new drugs</strong> and targeted molecular therapies based on these breakthroughs. </li> <li>Quality and safety experts have begun to advocate for using <strong>patient genomic profiles to individualize care</strong>.</li> <li><strong>Consumer awareness of precision medicine has grown</strong> to where providers report that patients ask about it frequently.</li> </ul><p>Despite this progress, one significant gap remains: <strong>Providers are not yet integrating genomic results at the point of care in a meaningful way.</strong> This would allow them to factor it into clinical decision-making, where it can have real and substantive impact on care and outcomes.</p> <p>Bridging this gap will require an <strong>informatics and data management strategy</strong> to bring current genomic data and analysis into the workflow, while future proofing healthcare organizations’ need to adapt to new scientific discoveries and clinical applications.</p> <p>With this approach, <strong>providers can leverage the advantages of precision medicine</strong> as they seek to improve quality of care for their patients, while reducing stress and burnout among their ranks.</p> <p><a href="https://healthtechmagazine.net/article/2019/03/3-ways-healthcare-systems-can-get-buy-predictive-analytics-programs-perfcon" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>Looking to get buy-in for predictive analytics programs? Here’s where to start.</em></a></p> <h2 id="toc_0">Precision Medicine Improves Quality and Outcomes</h2> <p><strong>Genomic data delivers precise insights</strong> to clinicians, speeding accurate diagnosis and influencing the preventive care, treatment and medications they choose for each patient.</p> <p>Consider a patient diagnosed with high cholesterol, a condition commonly included in quality programs that incentivize providers to offer better care management. The patient, concerned about potential side effects, may be reluctant to take statins. Her physician could then order a genomic test, which would allow him to <strong>better pinpoint the type of cholesterol</strong> the patient has (for example, is it familial hypercholesteremia, which might require a different class of medication altogether?) and <strong>prescribe a medication with the fewest side effects</strong>. The physician could then share the genomic test results with the patient to explain the choice of medication, which could make the patient more comfortable with taking it and, therefore, more likely to comply with her care plan and see improvement.</p> <h2 id="toc_1">Costs Drop with Precision Medicine Initiatives</h2> <p>The faster diagnosis and effective treatments afforded by precision medicine also help <strong>drive down costs</strong>.</p> <p>A child born with a seizure disorder, for instance, could be immediately admitted to the newborn intensive care unit at a cost of approximately $3,000 per day. A genomics test could help the neonatologist <strong>determine the cause of the disorder</strong> and what therapies will relieve the seizures.</p> <p>In other words, she can prescribe what would have been the sixth or seventh line of therapy first. This information could, in turn, <strong>significantly shorten the child’s stay</strong> as well as prevent repeat office visits, possible readmission and trial-and-error medication orders, not to mention the medical costs associated with failure-to-thrive status.</p> <p><a href="https://healthtechmagazine.net/article/2018/08/how-will-blockchain-impact-healthcare-tech-leaders-weigh" target="_blank"><em><strong>MORE FROM HEALTHTECH: </strong>Check out how tech leaders think blockchain will make a difference in healthcare.</em></a></p> <h2 id="toc_2">The Patient Experience Gets a Boost from Genomics</h2> <p>Patients want to feel better, with the fewest office visits, treatments and hospitalizations possible. Moreover, patients want the peace of mind that comes with knowing their conditions are under control. <strong>Precision medicine can make way for all of these</strong>. A patient with a family history of both breast and colon cancer, for example, can take advantage of genomic testing to understand her risk. That same data can help her physician decide what preventive activities to pursue, if necessary.</p> <p>Similarly, via genomic testing, a physician could order a patient with, say, a wrist fracture a pharmacogenomic test to <strong>identify the painkiller that would be the most effective</strong>.</p> <h2 id="toc_3">How Precision Medicine Mitigates Physician Burnout</h2> <p>While many factors contribute to <strong>physician burnout</strong>, a <strong>significant contributor is practicing trial-and-error medicine</strong>: Narrowing in on a precise diagnosis, treating nonspecific symptoms or “playing” with various medications until one finally works, for example.</p> <p><strong>Precision medicine offers clinicians the ability to stop this cycle</strong> and approach medical challenges in new and effective ways. As a physician, it is wonderful to hear that “nothing has ever worked” for treating a patient’s depression until a pharmacogenomics test revealed an effective medication. It is rewarding to be able to use genomics to arrive at an accurate diagnosis for a patient frustrated by unusual symptoms and, from there, to initiate treatment that improves health and quality of life.</p> <p>If genomic information is not readily available within the clinical workflow, however, progress toward achieving an optimal care approach is stymied. <strong>Providers need genomic information most while they are with a patient</strong>, making decisions about what to do next. For this reason, it is critical that healthcare organizations bridge the gap between genomics testing and clinical utility.</p> </div> <div> <div class="field-author"><a href="/taxonomy/term/11391" hreflang="und">Dr. Joel Diamond</a></div> </div> Tue, 09 Apr 2019 14:52:45 +0000 daniel.bowman_26806 42371 at https://healthtechmagazine.net